Job Details
Salary: £28,064 – £33,549 (plus London allowance to be discussed at interview).
Working pattern: Full time.
Location: London.
Type: Permanent.
Vacancy approach: External.
Responsibilities
- Manage diary for the Deputy Director or Head of Operational Function, resolving conflicting demands and optimising time management.
- Screen telephone calls, correspondence and e‑mails, prioritise and respond or direct queries to relevant parties.
- Produce a range of material from correspondence to confidential reports.
- Maintain comprehensive electronic and manual filing systems to support service delivery.
- Plan and finalise agendas for meetings, coordinate and distribute paperwork.
- Take minutes at senior management meetings and distribute to relevant parties.
- Liaise directly with internal and external colleagues and partners to deal with enquiries and coordinate appointments.
- Stay updated on changes in key external partnerships related to probation service delivery.
- Contribute to the organisation and coordination of large‑scale divisional events.
- Coordinate meetings, book rooms, arrange refreshments and prepare materials.
- Handle highly sensitive issues with diplomacy and strict confidentiality.
- Arrange business travel and accommodation for the Deputy Director or Head of Operational Function.
- Provide information, feedback and advice; influence and persuade as required.
- Participate in meetings and use appropriate skills, styles and approaches.
- Manage own resources and professional development.
- Liaise with staff to collate and analyse information, develop and utilise data to identify trends and take appropriate action.
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
Essential Experience
- Experience managing diary of a senior executive.
- Experience providing a wide range of management support activities.
Technical Requirements
- NVQ Level 2 or equivalent in a relevant subject (or appropriate practical experience).
- IT skills: Microsoft Word, Excel, Outlook and PowerPoint.
Hours of Work
37 hours per week (excluding unpaid breaks). Unsocial hours allowances may apply.
Nationality & Equality
- Open to UK nationals, Republic of Ireland nationals, Commonwealth nationals with right to work, EU, Switzerland, Norway, Iceland or Liechtenstein nationals and family members with settled or pre‑settled status under the EUSS.
- Open to Irish nationalities, and families of EU nationals who have made a valid application for settled or pre‑settled status.
- Open to individuals with limited or indefinite leave to remain eligible to apply for the EUSS before 31 December 2020.
- Open to Turkish nationals and certain family members of Turkish nationals with accrued right to work in the Civil Service.
Benefits
- Annual leave: 25 days on appointment, increasing to 30 days after five years’ service; pro‑rata for part‑time and job‑share posts.
- National Probation Service covered by Local Government Pension Scheme (LGPS) via Greater Manchester Pension Fund.
- Training and development opportunities offered by the Ministry of Justice.
- Family‑friendly policies including reduced hours or job‑share.
- Paid maternity, paternity, adoption leave.
- Free annual sight tests for computer users.
