The Efficiency & Innovation team will be responsible for optimising the use of the resource available to the NPS. The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. The job holder will be responsible for ensuring that the NPS spends public money wisely and will therefore become fully involved in all aspects of contracting and suggesting ideas for delivering cost savings. In Wales these roles will go further than Probation efficiency - they will also include prison / probation integration., The Efficiency Lead will support the Efficiency and Innovation Senior Manager to deliver resource management, identifying and coordinating efficiency priorities and business development activity. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Contribute to Efficiency in Service Delivery
Contribute to Efficiency in Service Delivery
- Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications
- Ensure the effective use of public money across the organisation through the analysis of this service standard information
- Create an activity-based costing model for the NPS and ensure that it is upto-date
- From cost model information, identify areas for efficiencies and raise these to the Efficiency and Innovation Senior Manager
- Develop Management Information reports as well as systems and process for collecting customer feedback on the balance between efficiency and effectiveness
- Develop action plans/new processes for new projects together with suppliers and stakeholders to address inadequate performance and areas of waste in the organisation
- Ensure efficient delivery of services in accordance with service delivery indicators and specifications
- Identify areas for efficiencies and recommend actions for the team
- Define systems and processes which enable collection of information on organisational performance
- Development of management information reports which enable performance analysis
Develop Team and Partnership Working
- Develop productive working relationships with colleagues, suppliers and stakeholders
- Contribute to proposals to meet external tendering requirements
- Contribute to external contracts and agreements
- Build own and team's understanding of organisational markets and customers, through liaison with key stakeholders
- Environmental scanning and work with external agencies
Plan and organise
- Support development of programme formation and implementation
- Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery across the organisation
Determine the effective use of resources
- Create budgets and unit costs for programmes of work
- Identify areas for efficiency
- Advise on financial and resourcing issues to inform objectives and forward planning
- Manage budget for the area of Efficiency
Use communication effectively
- Providing information, feedback and advice
- Influencing and persuading
- Using appropriate skills, styles and approaches
Enhance own performance
- Manage own resources and professional development
Use information to take critical decisions
- Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
- Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage People
- This post may hold line management responsibility for other members of the team
- Supervise the work of the Efficiency team member
- Train and provide advice and professional development across the Division in the area of efficiencies
Manage Diversity and Quality
- Contribute to a culture and systems that promote equality and value diversity
- Adhere to the diversity policies of the service and collaborate as appropriate with the Equalities and Diversity Unit
Manage Quality
- Contribute to continuous quality improvement
- Monitor external markets, practice, trends and development to ensure best practice internally
- Manage compliance with quality systems
Manage Projects
- Ensure an effective approach to project and process evaluation
- Maintain effective communication with project stakeholders
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Deputy Head of Service employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
