Custodial Manager

Job holders within this Group Profile will provide line management to staff in specific areas of the establishment. This is an operational job with line management responsibilities.

Responsibilities

• Assist the Head of Function in developing and delivering the offender management unit.
• Ensure that all staff supervise, manage and control prisoners decently, lawfully, safely and securely whilst carrying out all activities.
• Promote Prison Service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas.
• Work collaboratively with other managers.
• Responsible for incident management documentation and logging onto the Incident Reporting System (IRS).
• Ensure actions arising from Standard Audit, HM Inspectorate of Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including Local Self Audit Action Plans and Resettlement strategies are delivered.
• Plan staff rotas/self-rostering and work activity to plan and manage delivery of the regime.
• Review open Assessment Care in Custody Teamwork (ACCT) paperwork.
• Investigate and manage prisoners' complaints within the group.
• Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area.
• Ensure all national and local policies/procedures are implemented and compliant with National Security Framework (NSF) and Local Security Strategy (LSS).
• Attend relevant boards/meetings, as directed by line manager.
• Provide management and direction to staff within their area of responsibility through briefings, building informal and formal relationships and effective communication.
• Produce relevant reports as required and ensure the response to all correspondence is within agreed timescales.
• Manage resources to deliver the activities within the area of responsibility and contribute to the short-to-medium term business planning process.
• Manage a safe working environment for staff, prisoners and visitors. Ensure Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW) and risk assessments are completed in a timely manner and any faults reported promptly.
• Contribute to prisoner reports including sentence planning and parole reports when required.
• Carry out investigations as directed by commissioning authority.
• Knowledge and awareness of Regulatory of Investigatory Powers Act (RIPA) legislation.
• Undertake all duties around Managing Challenging Behaviour.
• Discharging prisoners.
• Carry out management checks as required, including those for Cell Sharing Risk Assessment (CSRA) and Incentives and Earned Privileges (IEP).

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. Some roles may not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on completion of pre-employment checks.

Some terms and conditions of service are changing as part of Civil Service reform. Details will be available if an offer is made.

Experience, Qualifications and Requirements

• Standard full time working hours are 37 hours per week excluding breaks which are unpaid.
• HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy.
• If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to approval of the selected candidate's Business Unit.
• This role requires working regular unsocial hours as part of the normal shift commitment; a 20% payment will be paid in addition to basic pay to recognise this. Unsocial hours are outside 07:00–19:00, Monday to Friday, and include evenings, nights, weekends and Bank/Public holidays.
• Security checks: Level of security checks required DBS Enhanced.
• The role holder may be matched to a task-specific job description; a sample list is attached. The post is rotational in most cases.

Rotation and Additional Information

• The post is rotational in most cases; the job holder could carry out several job descriptions during their career, except for CM: Physical Education and Staff Support (PESS) Manager which is non-rotational.
• Custodial Manager postings include various areas such as Safe Decent & Secure, Security, Operations, Offender Management Unit, Safer Custody, Safeguarding YP, Programmes, Healthcare, Learning and Capability, Regional Intelligence & Search Dog Unit, Youth Custody Service, and several IRC-linked roles.

Leave and benefits

• The holiday year runs from 1 March. Leave entitlement may be expressed in hours or days; public/bank holidays are included as described.
• The Civil Service offers pension choices; work-life balance and flexible working options are available where the role and establishment permit.

Eligibility

• All candidates are subject to security and identity checks; external candidates have a probation period of 6 months; internal candidates may have a probation if not previously served.

Equality and diversity

MoJ is committed to equality, diversity and inclusion; information about disability adjustments and veteran initiatives is provided in the recruitment process.

EEO and Contacts

All staff are required to declare whether they are a member of any group or organisation considered racist by HMPPS. For questions about recruitment, contact Transformative Business Services, the MoJ Resourcing team or the Civil Service Commission as outlined in the Civil Service code.