The Ministry of Justice invites applications for Operational Support Officers in Stoke-on-Trent. The role focuses on delivering high-quality telephone-based support to court users, backed by a structured training programme and access to SHELF guidance.
You will contribute to service standards while handling sensitive information with care. Open to flexible working arrangements, part-time and job-share options are considered.
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Court Services Operations Specialist (Hybrid) employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
