Supplier Relationship Officer in City of Westminster

About the role

We're recruiting for two Supplier Relationship Officers here at Justice Digital, Data and Science to be part of our warm and collaborative LAA Digital team. We're building adaptable, effective services and making systems that are simple to use for staff and citizens. As well as doing great work, you'll join a place that's great to do work in, investing in you and your career through our networks and training opportunities. On top of that, you'll find flexible working, an inclusive culture and a place where your opinion is valued.

Responsibilities

• Scheduling and managing regular supplier management meetings, ensuring agendas are appropriate and suppliers are held to account.
• Monitor supplier performance against contractual obligations, KPIs and SLAs.
• Maintaining relationships with MoJ Commercial Team to ensure all contracts remain up to date and renewal/exit strategies are tracked and action is taken in a timely manner.
• Building and maintaining positive relationships with senior stakeholders within LAA Digital.
• Responding to supplier and stakeholder queries.
• Working in collaboration with colleagues in our finance teams to track spend against commercial cover in place.
• Ensuring appropriate approvals are in place for all spend.
• Supporting administrative processes to ensure suppliers are paid accurately and on time.
• Tracking and managing licensing costs and renewals.
• Supporting the activity required to procure and pay for services.

About the Function

• Fixing the basics, providing modern and secure technology to users across the department.
• Making things more efficient by providing access to justice through simpler services such as applying for legal aid online.
• Thinking about the whole system - working with colleagues across the justice system to design and deliver services that really work for those that use them.
• Building diverse, inclusive and brilliant teams to reflect the users that we serve.

Qualifications

• Experience of dealing with stakeholders, including senior stakeholders.
• Ability to work at a detailed level to understand the complexity and implications of individual contracts.
• Analytical and problem-solving skills, with a successful track record of identifying and resolving issues.
• Ability to get things done and drive forward the activities required to manage commercial arrangements effectively.
• Excellent organisational skills.
• Flexible and willing to work as part of a team to get things done.
• Willingness to learn and build knowledge and skills in a new environment.
• Willingness to be assessed against the requirements for SC clearance.

Working Arrangements

The MoJ offers Hybrid Working arrangements which blend working from your base location, different MoJ sites and/or from home. Approximately 60% of your working time should be spent in an office, subject to local estate capacity. Hybrid Working will be discussed and agreed with the successful candidate(s) and subject to regular review. Flexible working hours are available and the role is open to part-time, flexible and job-sharing working patterns.

Benefits

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, increasing to 30 days after 5 years of service, plus 8 bank holidays and a privilege day for the King's birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget for conferences, seminars, professional body accreditation, vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, including up to 26 weeks leave at full pay, 13 weeks with partial pay and an additional 13 weeks of leave, plus two weeks of maternity support/paternity leave at full pay.

Salary

Base salary: National £35,335–£37,847; London £40,014–£42,859. New entrants start at the minimum of the pay band. Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

EEO Statement

The Civil Service is committed to attract, retain and invest in talent wherever it is found.