Learning and Skills Coach in City of Westminster

The London Probation Regional Training and Skills Development Department is being set up to shape, lead, and deliver an ambitious programme of learning, coaching, and practice support for probation staff across the region. This is an exciting opportunity to play a key role in a high profile initiative, ensuring that learning is translated into safe, effective, and consistently high quality practice, and making a meaningful difference to both staff and the people we supervise.

The Learning and Skills Coach role sits within the department and focuses on supporting staff to embed learning into day-to-day practice. Coaches will work directly with learners and line managers to build confidence, capability and consistency, in line with the agreed regional model.

As a Learning and Skills Coach, you will deliver high-quality coaching, learning and practice-support activities, including workshops and action-learning sets to probation practitioners across London. You will support learners to consolidate skills, apply learning to their caseloads and develop confidence in their professional role. You will work as part of a structured coaching and training team, contributing to classroom sessions, action learning sets and practice-based support, while maintaining clear records and contributing to quality assurance processes.

• Deliver structured coaching, mentoring and learning activities in line with the agreed regional model.
• Deliver classroom training, workshops and action learning sets.
• Work closely with line managers and Band 5 managers to support learner progress and consolidation of skills.
• Maintain accurate records of learning activity and contribute to evaluation and feedback processes.
• Identify emerging learning needs, risks or concerns and escalate appropriately.
• Contribute to a positive, inclusive and professional learning environment.

This role is ideal for people who are motivated by supporting others to learn, grow and translate learning into confident, effective practice. The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. Please be aware that this role can only be worked in the UK and not overseas. Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy.

Essential Criteria

• Experience of supporting learning or development in an operational or professional environment.
• Strong communication skills, with the ability to explain concepts clearly and provide constructive feedback.
• An understanding of how learning is applied and sustained in practice and experience of coaching or mentoring staff.
• The ability to work within clear structure, guidance and quality standards.
• Understanding and experience of reflective practice and action-learning approaches.
• Strong organisational skills and attention to detail.
• Willingness to complete the learning necessary to gain a formal coaching qualification.
• Experience working within probation, social care, mental health or related public services.

Civil Service Success Profiles - Behaviours

• Working Together
• Communicating and Influencing
• Developing Self and Others
• Managing a Quality Service

Salary: £37,238 - £44,520. In addition this post attracts a London allowance payment which will be discussed at interview.

Benefits and Additional Information

• Annual Leave: 25 days on appointment, increasing to 30 days after five years' service, plus public holidays. Leave for part-time and job-share posts will be calculated on a pro-rata basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme via GMPF. Current Civil Servants may be opted out of PCSPS and auto-enrolled into the LGPS where applicable.
• Training and Networks: Opportunities for staff development and employee networks across minority groups.
• Eligibility: All candidates are subject to security and identity checks prior to taking up post. Disability and inclusion considerations, and redeployment information, are in accordance with Civil Service policies.

For more information on applying for a role as a candidate with a disability or long-term condition, refer to the Civil Service guidance and GOV.UK resources.

Working for the Civil Service: The Civil Service Code applies. We recruit by merit on fair and open competition. If you believe the process breaches recruitment principles, you may raise a formal complaint through appropriate channels listed in the policy.