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- Tasks: Enhance user-friendly digital services and provide training and support across the justice system.
- Company: Government agency focused on improving digital services in the justice sector.
- Benefits: Hybrid working arrangements, travel opportunities, and a commitment to continuous improvement.
- Why this job: Make a real difference in the justice system while developing your skills in a dynamic environment.
- Qualifications: Experience in stakeholder engagement and a user-centered approach to technology.
The predicted salary is between 36000 - 60000 £ per year.
A government agency is seeking a Digital Support Officer to enhance the development of user-friendly digital services within the justice system. The role involves working closely with stakeholders, providing training, and offering end-user support on digital matters. This position offers hybrid working arrangements and requires extensive travel across HMCTS sites. The ideal candidate should have experience in stakeholder engagement and a user-centered approach to technology, as well as a commitment to continuous improvement.
DSO Training & Support Lead in City of Westminster employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSO Training & Support Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the justice system or digital support roles on LinkedIn. A friendly chat can open doors and give you insights that might just land you that DSO Training & Support Lead position.
✨Tip Number 2
Prepare for those interviews by practising common questions related to stakeholder engagement and user-centred design. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your experience! When discussing your background, highlight specific examples of how you've improved digital services or supported users. We want to see your commitment to continuous improvement shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace DSO Training & Support Lead in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in stakeholder engagement and user-centred technology. We want to see how your skills align with the role of DSO Training & Support Lead!
Showcase Your Training Skills: Since this role involves providing training, share specific examples of how you've successfully trained others in the past. We love seeing your hands-on experience and how you make tech easy for users!
Highlight Your Commitment to Improvement: Demonstrate your dedication to continuous improvement by mentioning any initiatives or projects where you've enhanced digital services. We’re all about making things better, so show us how you’ve done that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ministry of Justice
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with in the role. Understand their needs and how your experience can help enhance user-friendly digital services. This will show your commitment to stakeholder engagement.
✨Showcase Your Training Skills
Prepare examples of how you've successfully trained others in the past. Be ready to discuss your approach to making complex digital concepts easy to understand for end-users. This will highlight your user-centered approach to technology.
✨Emphasise Continuous Improvement
Think of specific instances where you've contributed to continuous improvement in a previous role. Share these examples during the interview to demonstrate your proactive mindset and dedication to enhancing digital services.
✨Be Ready for Travel Questions
Since the role involves extensive travel, be prepared to discuss your flexibility and willingness to travel across HMCTS sites. Highlight any previous experiences that required travel and how you managed it effectively.
