At a Glance
- Tasks: Lead change management strategies to support innovative transformations within the Legal Aid Agency.
- Company: Join the Legal Aid Agency, part of the Ministry of Justice, driving impactful change.
- Benefits: Enjoy 25-30 days annual leave, flexible working, and extensive training opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real difference in people's lives while developing your change management skills.
- Qualifications: Experience in change management and strong communication skills are essential.
The predicted salary is between 42914 - 46182 £ per year.
The Legal Aid Agency (LAA) is part of the Ministry of Justice. It administers the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. The LAA Transformation Portfolio is delivering simplification, innovation and inclusion across the agency. This role is a Change Manager within that portfolio.
Responsibilities
- Own the people change‑management strategy for assigned initiatives.
- Diagnose change impacts, readiness and adoption risks using recognised models such as ADKAR, and design proportionate change strategies aligned to delivery.
- Apply a structured change‑management approach to support individuals and groups through transition to new ways of working.
- Define what successful adoption looks like for each change, monitor adoption and usage indicators and adjust interventions where progress stalls.
- Identify and manage resistance, working with leaders and managers to address root causes.
- Coach and support senior sponsors, line managers and wider teams to fulfil their change roles and communications.
- Work closely with project, product and delivery colleagues to embed the people side of change from initiation through to go‑live and beyond.
- Run people change readiness assessments ahead of Delivery Boards and own the portfolio release runway.
- Influence delivery decisions, ensuring people readiness informs go‑live decisions rather than technical readiness alone.
- Support the transition from implementation to business as usual, ensuring reinforcement mechanisms are in place so change is sustained and contributes to benefits realisation.
- Capture learning and contribute to the development of organisational change capability and maturity.
Qualifications and Experience
- Experience of planning, coordinating or delivering change activity in a complex organisation.
- Ability to assess impacts, risks, dependencies and readiness, and use evidence to inform decisions and next steps.
- Experience of working with senior leaders, delivery teams and operational colleagues to support successful implementation.
- Strong communication skills – can articulate complex information clearly, tailoring messages, reporting or advice to different audiences.
- Experience producing clear, high‑quality plans, reporting or governance material to support oversight, prioritisation and decision‑making.
- Ability to manage several priorities in a fast‑paced environment while maintaining accuracy, organisation and attention to detail.
- Experience of supporting the adoption, implementation or continuous improvement of new ways of working, services or processes.
Desirable Skills and Experience
- A recognised change‑management qualification (e.g. Prosci) or comparable professional training, accreditation or practical experience.
- Experience working in a portfolio, programme, project or transformation setting.
- Experience applying recognised change‑management, project delivery or continuous improvement approaches, tools or methods.
- Experience supporting governance forums, preparing papers, or contributing to clear reporting for senior colleagues.
- Experience working with digital, operational or policy teams to help deliver change.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. The LAA is a Disability Confident organisation and offers a guaranteed interview to candidates with a disability who meet the essential criteria. All applicants are considered in line with the Equality Act 2010 and the Civil Service Diversity and Inclusion Strategy. Reasonable adjustments are available throughout the recruitment process.
Benefits
- Annual leave: 25 days on appointment, increasing to 30 days after five years’ service, with a scheme to buy or sell up to three days each year, plus public holidays and a privilege day.
- Pension: flexible choice of Civil Service pension schemes.
- Training and development: extensive opportunities across the Ministry of Justice.
- Employee networks: access to networks for minority ethnic origin, disabled, caring responsibilities, women, LGBTQ+ and more.
- Family‑friendly policies: reduced hours, job share, flexible benefits, maternity, paternity and adoption leave, childcare support.
- Additional benefits: paid leave, free annual sight tests for employees using computer screens.
- Other benefits: voluntary benefits, retail vouchers, discounts across a range of goods and services.
Working Arrangements & Hours
The MoJ offers hybrid working arrangements where business needs allow. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. The role can only be worked in the UK. Standard full‑time hours are 37 hours per week; part‑time, flexible and job‑sharing patterns are also considered in line with the MoJ Flexible Working policy.
Salary
National salary range: £42,914 – £46,182. London salary range: £49,325 – £53,081. Salary is dependent on base location.
Change Manager in City of Westminster employer: Ministry of Justice
The Legal Aid Agency (LAA) is an exceptional employer that prioritises employee growth and inclusivity within a supportive work culture. With extensive training opportunities, flexible working arrangements, and a commitment to diversity, the LAA empowers its Change Managers to lead impactful transformations while enjoying a healthy work-life balance in a meaningful public service role.
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in City of Westminster
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Ministry of Justice.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Ministry of Justice.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Change Manager in City of Westminster
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Ministry of Justice.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Ministry of Justice. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Ministry of Justice
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Ministry of Justice, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Ministry of Justice, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Ministry of Justice could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Ministry of Justice as they’re likely seeking a candidate who can enhance their workplace culture.
