At a Glance
- Tasks: Support probation staff by managing administrative processes and ensuring accurate information systems.
- Company: Join a vital team within the Probation Service, making a difference in the community.
- Benefits: Starting salary of £24,645, hybrid working options, and annual pay progression.
- Other info: Flexible working patterns available to suit your lifestyle.
- Why this job: Be part of a crucial role that helps keep the public safe and supports rehabilitation.
- Qualifications: Strong organisational skills and ability to communicate effectively with diverse groups.
The predicted salary is between 24645 - 24645 £ per year.
Working within a range of settings including PDUs, courts, prisons and community sites, Case Administrators support probation staff by managing administrative processes and ensuring information systems are accurate and up-to-date. They communicate with colleagues, agencies and people on probation, and play a key part in keeping the public safe.
Key Responsibilities:
- Maintain processes and systems to ensure accurate probation information is collated and prepared for case files.
- Handle enquiries from colleagues, agencies and people on probation in a timely manner.
- Support probation staff across settings such as Accredited Programmes, Structured Interventions & Attendance Centres, Community Integration and Contracts, Courts, Integrated Offender Management, Performance & Quality, Personality Disorder Projects, Prisons, Public Protection (Custody & Community), The Homeless Prevention Taskforce, and Unpaid Work (community payback).
- Collaborate with teams to facilitate case administration and information management.
Salary and Progression:
Starting salary of £24,645 (pro‑rated for part‑time roles). Annual pay progression through the Competency Based Framework (CBF), with pay band increases in line with Civil Service pay guidance.
Work arrangements:
The role offers hybrid working where business need allows. Standard full‑time hours are 37 hours per week excluding unpaid breaks. Part‑time, flexible and job‑sharing patterns are considered where they meet the role and business needs.
Employment Eligibility:
You must have the right to work in the UK. Existing Skilled Worker visa holders must have held the visa before 22 July 2025. Current immigration rules apply.
Nationality requirements:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and settled or pre‑settled family members (EUSS)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein with a valid settled or pre‑settled application
- Individuals with limited leave to remain or indefinite leave to remain eligible for EUSS before 31 Dec 2020
- Turkish nationals and certain family members with the right to work in the Civil Service
Security checks:
DBS Standard required.
Equal Opportunities:
The Civil Service is an equal opportunity employer. We are committed to providing a work environment that allows everyone to contribute fully. Employment is based on merit and under the Civil Service's recruitment principles.
Case Administrator - Central Lancashire in Chorley employer: Ministry of Justice
As a Case Administrator within the Central Lancashire Probation Service, you will join a dedicated team committed to public safety and rehabilitation. Our supportive work culture fosters collaboration and professional growth, offering flexible working arrangements and clear pathways for career progression. With a focus on inclusivity and merit-based opportunities, we ensure that every employee can thrive in their role while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Case Administrator - Central Lancashire in Chorley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ministry of Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ministry of Justice and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Case Administrator - Central Lancashire in Chorley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.