At a Glance
- Tasks: Support casework teams managing parole processes and liaise with various stakeholders.
- Company: Join the Ministry of Justice, dedicated to public protection and rehabilitation.
- Benefits: Enjoy a competitive salary, pension schemes, and training opportunities.
- Other info: Hybrid working options available after initial training in Croydon.
- Why this job: Make a difference in the justice system while developing your skills.
- Qualifications: Strong organisational skills and ability to meet tight deadlines.
The predicted salary is between 30000 - 40000 £ per year.
The Public Protection Casework Section (PPC) is responsible for managing the parole process and recalling offenders to custody. The role involves providing casework support to teams handling indeterminate/determinate sentenced prisoners’ cases, liaising with prisons, the Parole Board and other stakeholders, and dealing with prisoners, solicitors and other interested parties. It requires meeting tight deadlines, organising and prioritising work, and managing delivery to targets.
PLEASE NOTE: Successful candidates will be required to attend the office at 1 Ruskin Square, Croydon, CR0 2WF, full‑time for the first 3 weeks to complete training. Interviews will take place face to face in our Croydon office.
The MoJ offers Hybrid Working arrangements where business need allows, blending work from a base location, other MoJ sites, or from home (must be in the UK). Some roles are not suitable for Hybrid Working and will be discussed during the interview process. All working pattern arrangements will be agreed with the successful candidate(s) and subject to review.
Standard full‑time working hours are 37 hours per week, excluding unpaid breaks. The holiday year runs from 1 March; leave entitlement is calculated pro‑rata and will be confirmed upon appointment. Bank, public and privilege holidays: 9 days (66 hours 36 minutes). Pension: The Civil Service offers a choice of two pension schemes. Other benefits include training and development opportunities, security and identity checks, and a season ticket advance after two months’ service.
Eligibility (Civil Service Nationality Rules)
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EUSS
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Casework Admin Support employer: Ministry of Justice
The Ministry of Justice (MoJ) is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With hybrid working arrangements and a commitment to training, staff can enjoy a balanced work-life while contributing to meaningful public service in Croydon. The MoJ also provides competitive benefits, including generous holiday entitlement and pension schemes, making it an attractive place for those seeking a rewarding career in public protection.
StudySmarter Expert Advice🤫
We think this is how you could land Casework Admin Support
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ministry of Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ministry of Justice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Casework Admin Support
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ministry of Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ministry of Justice
✨Get to Know Public Sector Values
Before your interview with Ministry of Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ministry of Justice.
