Case Worker

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

General Information

• Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
• Location: London
• Closing Date: 07-Jul-2026
• Post Type: Permanent
• EO Number of jobs available: 1
• Reserve List: 12 Months
• Job ID: 19125

Background

Based within the Queens Building in the main Royal Courts of Justice estate, this is a busy court that deals with both complex and sensitive family and medical matters including Forced Marriage, Female Genital Mutilation, Public and Private Law cases, High Value Financial Remedy, Child Abduction, Court of Protection matters and appeals. The President is the head of the Family Division and sits alongside 20 High Court Judges who sit both at the Royal Courts of Justice and on Circuit outside of London. Due to the time sensitive nature of the work that is heard within the Court, we often sit Courts throughout the traditional vacation period.

Role Purpose

This is an exciting opportunity for a caseworker to work within the High Court Family Division appeals team, to provide pro‑active case management in relation to applications for permission to appeal to ensure that cases are managed both effectively and expeditiously. The post holder will work closely with the appeals team, lawyers and judges and will need to demonstrate a high level of initiative. The ability to communicate effectively with stakeholders at a senior level and with court users, including litigants in person, is essential.

Main Activities / Key Responsibilities

• To promote and practise proactive case management to ensure that appeal cases are progressed in accordance with the Family Procedure Rules, with a view to minimising delay.
• To check the quality and content of applications lodged by parties and in particular to assess urgency; identify any jurisdictional issues (seeking advice from lawyers or others where necessary); ensure the documents/information necessary for the effective disposal of the application are obtained from the parties; ensure compliance with judicial directions.
• To prepare cases for hearing.
• To oversee the appeal caseload and monitor trends, identifying opportunities to improve process and procedures, including use of CE file.
• To update guidance and templates as necessary.
• To draft orders with the outcome of appeal hearings.
• To liaise with parties and the listings team to ensure cases are promptly listed.
• To liaise with the lower courts and the Court of Appeal as necessary to facilitate effective working.

The post holder will report to the Delivery Manager.

Further details

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Standard full time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Skilled Worker Visa

This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation), a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved to its location’s respective pay scale.

Benefits

• Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
• There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.
• Additional paid time off for public holidays and 1 privilege day.
• Leave for part‑time and job share posts will be calculated on a pro‑ratio basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are ‘at risk of redundancy’.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Interview stage assessments

Interviews are expected to commence at the end of July 2026.

Behaviours

• Delivering at Pace
• Making Effective Decisions
• Managing a Quality Service

Level of security checks required

DBS Basic Counter Terrorism Check (CTC)

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.