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- Tasks: As a Case Administrator, you'll support probation staff and manage essential case information.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy a rewarding career with opportunities for personal growth and teamwork.
- Why this job: Make a real impact by helping individuals turn their lives around in a supportive environment.
- Qualifications: Strong communication skills, basic numeric abilities, and proficiency in MS Office are essential.
- Other info: Be part of a diverse team committed to sharing knowledge and expertise.
The predicted salary is between 23250 - 25210 £ per year.
Case Administrator
Salary: £23,250 – £25,210
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service.
Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience.
You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public.
People come from all walks of life to form one team in the Probation Service.
Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Administrator employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator
✨Tip Number 1
Familiarize yourself with the Probation Service's mission and values. Understanding their commitment to rehabilitation and public safety will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with diverse individuals. This will prepare you for the varied interactions you'll have as a Case Administrator, especially when dealing with people in crisis.
✨Tip Number 3
Brush up on your IT skills, particularly in MS Office and database management. Being proficient in these areas will not only boost your confidence but also demonstrate your readiness to handle the administrative tasks required in this role.
✨Tip Number 4
Get familiar with the types of cases handled by the Probation Service. Understanding the challenges faced by offenders can help you empathize and communicate effectively, which is crucial for a Case Administrator.
We think you need these skills to ace Case Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Case Administrator position. Understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your strong communication skills, ability to work independently, and proficiency in MS Office. Provide specific examples of how you've used these skills in previous roles.
Showcase Personal Qualities: The Probation Service values personal qualities just as much as skills. Mention experiences where you've successfully communicated with individuals in crisis or worked effectively in a busy environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, and that your information is clear and concise.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Case Administrator, you'll need to communicate effectively with various individuals, including those in crisis. Prepare examples of how you've successfully handled difficult conversations or inquiries in the past.
✨Demonstrate Your Organizational Abilities
Highlight your experience in managing multiple tasks and ensuring processes run smoothly. Be ready to discuss specific instances where you maintained organization in a busy environment.
✨Familiarize Yourself with Relevant Software
Since proficiency in MS Office and databases is crucial, brush up on your skills in Word and Excel. Consider mentioning any relevant experience you have with these tools during the interview.
✨Emphasize Your Problem-Solving Skills
The role requires thinking on your feet. Prepare to share examples of situations where you had to quickly assess a problem and come up with an effective solution, showcasing your ability to work independently.
