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- Tasks: As a Case Administrator, you'll support probation staff and manage essential case information.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy a rewarding career with opportunities for personal growth and teamwork.
- Why this job: Make a real impact by helping individuals turn their lives around in a supportive environment.
- Qualifications: Strong communication skills, basic numeric abilities, and proficiency in MS Office are essential.
- Other info: Be part of a diverse team committed to sharing knowledge and expertise.
The predicted salary is between 23250 - 25210 £ per year.
Case Administrator
Salary: £23,250 – £25,210
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service.
Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience.
You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public.
People come from all walks of life to form one team in the Probation Service.
Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Administrator employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator
✨Tip Number 1
Familiarize yourself with the Probation Service's mission and values. Understanding their commitment to rehabilitation and public safety will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively interacted with diverse individuals in previous roles. This will demonstrate your ability to handle enquiries from colleagues and offenders in a busy environment.
✨Tip Number 3
Brush up on your IT skills, especially in MS Office and databases. Being proficient in these tools is crucial for a Case Administrator, so consider practicing common tasks or taking a quick online course to boost your confidence.
✨Tip Number 4
Prepare to discuss scenarios where you've had to think on your feet or work independently. The interviewers will be looking for evidence of your problem-solving abilities and how you manage your workload in a fast-paced setting.
We think you need these skills to ace Case Administrator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Case Administrator position. Understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your strong communication skills, ability to work independently, and proficiency in MS Office. Provide specific examples of how you've used these skills in previous roles.
Showcase Personal Qualities: The Probation Service values personal qualities just as much as skills. Mention experiences that demonstrate your ability to handle crisis situations and communicate effectively with diverse individuals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and professional.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Case Administrator, you'll need to demonstrate your strong communication skills. Be prepared to discuss how you've effectively communicated with diverse individuals, especially in challenging situations.
✨Highlight Your Organizational Abilities
This role requires efficient process management. Share examples of how you've successfully organized tasks or managed multiple responsibilities in a busy environment to ensure everything runs smoothly.
✨Demonstrate Problem-Solving Skills
Think on your feet is crucial for this position. Prepare to discuss scenarios where you've had to quickly resolve issues or adapt to unexpected changes, showcasing your ability to work independently.
✨Familiarize Yourself with Relevant Software
Proficiency in MS Office and databases is essential. Brush up on your skills in Word and Excel, and be ready to talk about your experience using these tools in previous roles.
