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- Tasks: As a Case Administrator, you'll support probation staff and manage essential case information.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy a rewarding career with opportunities for personal growth and teamwork.
- Why this job: Make a real impact by helping individuals turn their lives around in a supportive environment.
- Qualifications: Strong communication skills, basic numeric abilities, and proficiency in MS Office are essential.
- Other info: Be part of a diverse team committed to sharing knowledge and expertise.
The predicted salary is between 23250 - 25210 £ per year.
Case Administrator
Salary: £23,250 – £25,210
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service.
Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience.
You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public.
People come from all walks of life to form one team in the Probation Service.
Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Administrator employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator
✨Tip Number 1
Familiarize yourself with the Probation Service's mission and values. Understanding their commitment to rehabilitation and public safety will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively interacted with diverse individuals in previous roles. This will demonstrate your ability to handle enquiries from colleagues and offenders in a busy environment.
✨Tip Number 3
Brush up on your IT skills, especially in MS Office and databases. Being able to confidently discuss your proficiency in these areas will show that you're ready to manage the administrative tasks required in this role.
✨Tip Number 4
Prepare to discuss scenarios where you've had to think on your feet or work independently. This will illustrate your problem-solving abilities and adaptability, which are crucial for a Case Administrator.
We think you need these skills to ace Case Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Case Administrator position. Understand the key responsibilities and the skills required, as this will help you tailor your application effectively.
Highlight Relevant Skills: In your CV and cover letter, emphasize your strong communication skills, ability to work independently, and proficiency in MS Office. Provide specific examples of how you've used these skills in previous roles or experiences.
Showcase Personal Qualities: The Probation Service values personal qualities just as much as skills. Make sure to convey your ability to handle crisis situations and your capacity for empathy in your application materials.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
Since the role requires strong communication abilities, be prepared to demonstrate how you effectively communicate with diverse individuals, especially in challenging situations. Share examples from your past experiences where you successfully handled inquiries or resolved conflicts.
✨Highlight Your Organizational Skills
As a Case Administrator, you'll need to manage multiple tasks efficiently. Discuss your organizational strategies and tools you use to keep track of information and ensure processes run smoothly. Mention any experience you have with maintaining databases or preparing case files.
✨Demonstrate Problem-Solving Abilities
The ability to think on your feet is crucial in this role. Prepare to discuss scenarios where you had to make quick decisions or adapt to unexpected changes. This will show your potential employer that you can handle the demands of a busy environment.
✨Familiarize Yourself with Relevant Software
Proficiency in MS Office and basic Excel skills are essential. Before the interview, brush up on these programs and be ready to discuss your experience with them. If possible, mention specific tasks you've accomplished using these tools to illustrate your capabilities.
