Records Clerk in Cardiff

Records Clerk in Cardiff

Cardiff Full-Time 24000 - 28000 £ / year (est.) Home office (partial)
Ministry of Justice

At a Glance

  • Tasks: Support record keeping for prisoners' files and manage information requests efficiently.
  • Company: Join the Ministry of Justice, a key player in public service.
  • Benefits: Enjoy generous leave, pension options, and training opportunities.
  • Other info: Hybrid working available; great career development in a supportive environment.
  • Why this job: Make a difference by ensuring secure and accurate record management.
  • Qualifications: Attention to detail and strong communication skills are essential.

The predicted salary is between 24000 - 28000 £ per year.

The job holder will provide administrative support to ensure the safe and secure keeping of prisoners' files, past and present, and to action requests in a timely manner to aid effective record keeping in line with local procedures. This is a non‑operational job with no line management responsibilities.

Responsibilities

  • Undertake filing on a daily basis to provide effective record keeping in line with local procedures.
  • Request and receive information/records from other establishments.
  • Store records appropriately / forward the back record or abscond record to the requesting establishment in a timely manner.
  • Send, collect and distribute faxes to appropriate staff.
  • Deliver and collect post where appropriate.
  • Maintain the filing system of previous files, moving them to archive and sending oldest archive files for destruction in accordance with required standards (e.g. data protection).
  • Provide administrative assistance in area of work.
  • Maintain accurate filing system for area of work.
  • Respond to queries relating to area of work, redirecting where required.

Behaviours

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Working Arrangements & Further Information

The MoJ offers hybrid working arrangements where business need allows. This role can only be worked in the UK. Hybrid working may not be suitable for all. Arrangements will be discussed and agreed with the successful candidate and subject to regular review.

Benefits

  • Bank, public and privilege holidays: 9 days (66 hours 36 minutes) added to annual leave allowance. Work some public and bank holidays may be required.
  • Pension: Choice of two Civil Service pension schemes.
  • Season ticket advance: eligible after two months’ service.
  • Training and development opportunities: including Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention, Anti‑Bullying Programmes. Security and diversity training and individual induction programme.

Eligibility

  • UK nationals.
  • Nationals of the Republic of Ireland.
  • Nationals of Commonwealth countries with right to work in the UK.
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein, and family members with settled or pre‑settled status.
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status.
  • Individuals with limited leave to remain or indefinite leave to remain eligible to apply for EUSS on or before 31 December 2020.
  • Turkish nationals and certain family members of Turkish nationals with accrued right to work in the Civil Service.

Recruitment and Equality

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If a candidate believes the recruitment process has breached these principles, they can raise a formal complaint with the Civil Service Commission. We are a Disability Confident employer and encourage reasonable adjustments. Veterans are eligible for the guaranteed interview scheme.

Records Clerk in Cardiff employer: Ministry of Justice

The Ministry of Justice is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With hybrid working arrangements, comprehensive training opportunities, and a commitment to diversity and inclusion, employees can thrive in their roles while contributing to meaningful public service. The benefits package, including generous leave and pension options, further enhances the appeal of working in this vital sector.

Ministry of Justice

Contact Details:

Ministry of Justice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Records Clerk in Cardiff

Tip Number 1

Network like a pro! Reach out to people in the field of records management or administrative support. Use platforms like LinkedIn to connect with professionals and join relevant groups. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by practising common questions related to record keeping and administrative tasks. Think about examples from your past experiences that showcase your skills in managing files and responding to queries. Confidence is key, so rehearse until you feel ready to shine!

Tip Number 3

Don’t just apply anywhere; focus on roles that match your skills and interests. Check out our website for openings that fit your profile. Tailor your approach to each application, showing how you can contribute to effective record keeping and administrative support.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job!

We think you need these skills to ace Records Clerk in Cardiff

Administrative Support
Record Keeping
Filing System Management
Data Protection Compliance
Information Retrieval
Communication Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Records Clerk role. We want to see how you can contribute to effective record keeping and administrative support.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Showcase Relevant Experience:If you've got experience in filing systems or administrative tasks, make sure to showcase that! We love to see examples of how you've managed records or handled queries in previous roles.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Ministry of Justice

Know Your Stuff

Familiarise yourself with the responsibilities of a Records Clerk. Understand the importance of maintaining accurate records and how data protection plays a role in this job. Being able to discuss these aspects confidently will show that you’re serious about the position.

Show Your Organisational Skills

Since this role involves filing and managing records, be prepared to share examples of how you've successfully organised information in the past. Whether it’s a project at work or a personal endeavour, demonstrating your organisational skills can set you apart.

Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle queries or redirect information, so think of scenarios where you’ve done this before.

Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the filing systems they use or how they ensure compliance with data protection standards. This shows your interest in the role and helps you gauge if it’s the right fit for you.