At a Glance
- Tasks: Support probation teams by managing case files and ensuring efficient processes.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy 25 days annual leave, pension scheme, and extensive training opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Looking for empathetic, organised individuals with strong communication skills.
The predicted salary is between 24645 - 24645 £ per year.
Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. Building a rewarding professional career.
You must have the right to work in the UK and Civil Service. This role is not eligible for a new Skilled Worker visa. If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you'll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based at a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.
As a case administrator, you'll ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You'll use your strong communication skills to handle enquiries from colleagues, agencies, and people on probation in a busy environment.
New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band. Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules.
The post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible; however, VISOR vetting will be required to be completed post offer.
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home. Some roles will not be suitable for Hybrid Working.
We're looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills, and build a rewarding career within the Probation Service. If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,645.
The MoJ offers a range of benefits:
- Annual Leave: 25 days on appointment, increasing to 30 days after five years' service, plus public holidays.
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Support: A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
case administrator in Caernarfon employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land case administrator in Caernarfon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Ministry of Justice.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Ministry of Justice!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Ministry of Justice, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Ministry of Justice or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace case administrator in Caernarfon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Ministry of Justice:Before hitting send, make sure to tailor your application specifically to Ministry of Justice! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Ministry of Justice
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
