At a Glance
- Tasks: Support senior leaders and ensure effective service delivery across multiple business functions.
- Company: Join the National Probation Service with a focus on community impact.
- Benefits: Flexible working, generous leave, pension scheme, and extensive training opportunities.
- Other info: Hybrid working arrangements available, with a supportive and inclusive workplace culture.
- Why this job: Make a difference in the community while developing your career in operations management.
- Qualifications: Experience managing senior executives and financial resources; NVQ Level 4 in Business Administration.
The predicted salary is between 40000 - 50000 £ per year.
Overview
The Business Manager will operate across multiple functional areas of the business, providing support to senior leaders and ensuring effective service delivery. The role involves making recommendations on operational and administrative matters, serving as an interface between senior leadership, teams across the function, and internal and external stakeholders. The holder will develop an understanding of Probation Service policies, wider Civil Service policies, and will manage a portfolio that includes Information Assurance, Business Continuity, Workforce Planning, Estate Management, and financial responsibilities such as budget monitoring and procurement.
Responsibilities
- Line manage the Diary Manager, Senior Administrative Officers and Case Administrators, providing supervision, coaching and progression support.
- Monitor and deliver procedures related to human resources, equalities and inclusion, staff performance management and learning and development.
- Maintain robust administrative processes to gather, monitor and synthesise business performance data, supporting audits and inspections.
- Advise on the review and improvement of organisational policies and local procedures, supporting staff with guidance.
- Ensure financial compliance, monitor budgets, support financial planning, coordinate procurement and authorise expenditures.
- Complete the workforce planning tool and provide accurate information for senior leaders, supporting recruitment activities.
- Build effective relationships with internal teams, external agencies and partner organisations, representing the Probation Service and coordinating engagement events.
- Manage facilities portfolio, complete health and safety risk assessments and maintain reporting systems for compliance with health, safety and fire regulations.
- Respond to changing business needs, queries and requests, completing ad‑hoc tasks to meet deadlines.
- Lead development of pilot initiatives, undertake specific tasks and hold responsibilities assigned by the Head of Operational Function, supporting senior leadership with emerging business issues.
Qualifications
- Experience (Essential) – Demonstrated experience of managing workload of senior level executives and extensive stakeholder engagement; use of Microsoft Office to present information, review outputs for quality.
- Experience (Essential) – Demonstrated experience of effectively managing financial or other resources.
- Technical (Essential) – NVQ Level 4 in Business Administration or equivalent, with practical experience; sufficient ability in Microsoft Word, Excel, Outlook and PowerPoint.
Working Arrangements & Benefits
Base flexible within the NW Region, with regular travel across the region. The role offers hybrid working arrangements where business need allows, blending base location, MoJ sites and home work. The role can only be worked in the UK. Working hours are 37 hours per week (excluding unpaid breaks). Part‑time, flexible and job‑sharing arrangements are considered where they meet the demands of the role and business needs.
Annual leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays. Leave for part‑time and job share posts calculated on a pro‑rated basis.
Pension – National Probation Service covered by the Local Government Pension Scheme (LGPS) via the Greater Manchester Pension Fund.
Training – Extensive range of training and development opportunities offered by the Ministry of Justice.
Networks – Employee‑run networks for minority ethnic origin, disabilities, caring responsibilities, women and LGBTQ+ members.
Support programmes: family‑friendly policies, flexible benefits, childcare support schemes, paid paternity/adoption/maternity leave, free annual sight tests for screen users.
EEO Statement
This job is broadly open to the following groups of nationals:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and settled or pre‑settled status holders and their families
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein with valid settlement applications and their families
- Individuals with limited or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals and certain family members with accrued right to work in the Civil Service
All candidates are subject to security and identity checks prior to taking up the post.
Business Manager - Head of Operations employer: Ministry of Justice
As a Business Manager - Head of Operations within the Ministry of Justice, you will thrive in a supportive and inclusive work culture that prioritises employee development and well-being. With flexible working arrangements, generous annual leave, and access to extensive training opportunities, this role not only offers a chance to make a meaningful impact within the Probation Service but also fosters a collaborative environment where diverse perspectives are valued. Join us in a role that balances professional growth with a commitment to public service in the vibrant North West region.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Head of Operations
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We think you need these skills to ace Business Manager - Head of Operations
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Ministry of Justice. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Ministry of Justice
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Ministry of Justice, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Ministry of Justice, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Ministry of Justice could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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