At a Glance
- Tasks: Support change implementation and collaborate with project teams to drive continuous improvement.
- Company: Join a dynamic organisation focused on impactful change across the Midlands.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible location with regular travel and a supportive team environment.
- Why this job: Make a real difference by championing change and improving processes.
- Qualifications: Experience in change management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Role
Your role will support the delivery of change implementation across a portfolio of work, collaborating closely with central projects, change leads and regional operational leads.
You will help prepare the business for change impacts, manage and implement change activities, and champion continuous improvement using standard tools and frameworks.
You will act as a bridge between projects and business users to ensure activities are supported and delivered, enabling the business to realise agreed benefits.
Responsibilities
- Plan and support the implementation of change activities across projects.
- Collaborate with central projects, change leads, and regional operational leads.
- Serve as a change champion, promoting continuous improvement practices.
- Provide capability building and role‑model use of change tools and templates.
- Act as a liaison between project teams and business users to deliver agreed change.
- Support the integration of Government Online Skills Tool (GOST) where applicable.
- Deliver on projects in line with HMCTS priorities and demand.
Qualifications
- A hands‑on change agent with the ability to engage with people at all levels.
- Experience in change management, continuous improvement, or related roles.
- Strong communication and stakeholder engagement skills.
- Diplomatic and collaborative approach to problem solving.
- Capability to build trusted relationships and networks across the organisation.
- Commitment to delivering the development, standardisation, and professionalisation of the End‑to‑End Integrated change function.
- Location & Travel
Postholder can be based at any location in the Midlands Region; regular travel to other Midlands locations is required.
Additional information
Hybrid working is required: minimum 60% office presence in accordance with Mo J policy.
If you are ready to take on a challenging and rewarding role with real purpose, apply today.
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Business Change Support Officers employer: Ministry of Justice
HMP Downview offers a supportive and dynamic work environment for those seeking a meaningful role in prison support. With comprehensive training provided, employees benefit from generous annual leave, a robust pension scheme, and opportunities for professional growth through customer-service apprenticeships. The inclusive culture and commitment to employee well-being make it an excellent choice for individuals looking to contribute positively to the community while enjoying a rewarding career.
