At a Glance
- Tasks: Support training events, analyse data, and liaise with stakeholders for quality probation qualifications.
- Company: Join the National Probation Service and make a difference in your community.
- Benefits: Enjoy 25 days annual leave, pension scheme, and extensive training opportunities.
- Other info: Hybrid working options available, promoting work-life balance.
- Why this job: Be part of a team that shapes the future of probation services and supports personal growth.
- Qualifications: Previous admin experience and proficiency in Excel are essential.
The predicted salary is between 30000 - 40000 € per year.
The role supports the National Probation Service’s training team by delivering comprehensive administrative support, coordinating training events, analysing data, and liaising with stakeholders to ensure the quality delivery of probation qualifications.
Responsibilities
- Provide general administrative support for the Divisional Training Team, including photocopying, typing, amending and processing documents, minute taking and responding to queries.
- Act as Local Training Coordinator to administer training events on HR systems, ensuring learner records are up to date and produce required reports.
- Liaise with other L&D teams to organise venues for local and national training and monitor take‑up of training delivered by the Divisional Training team.
- Analyse training attendance and completion information to produce reports for the Divisional Training Manager, aiding deployment of resources.
- Assist business managers and divisional hubs to promote attendance and advise on learning and development activities.
- Maintain divisional records on behalf of the National Centre, adhering to national practices using the eportfolio system to register learners on qualifications.
- Provide the Divisional Training Manager and National Centre with updates on learner progress, claim certificates for completions, and census information to inform invoices.
- Liaise with the National Centre to prepare for External Quality Assurance inspections and maintain Awarding Body compliance.
- Develop and maintain comprehensive electronic and manual filing systems to support the team and efficiently store and retrieve key data.
- Coordinate and schedule national and local learning events, producing timetables of upcoming training and communicating with staff.
- Create and maintain relevant databases, ensuring accuracy and routine quality assurance.
- Contribute to continuous improvement of administrative systems, processes and workflows.
Behaviours
- Managing a Quality Service
- Working Together
- Delivering at Pace
- Changing and Improving
- Making Effective Decisions
Essential Experience
- Previous administration experience and experience of providing a wide range of management support activities.
- Proficiency in Excel to produce spreadsheets and present data in an accessible format.
- Evidence of providing support and assistance to colleagues in delivering a quality service.
Desirable Experience
- Experience of effective communications.
- Experience of making successful critical decisions.
- Operational experience working in a Probation setting.
Technical Requirements
- NVQ Level 2 or equivalent.
- RSA III (gained or working towards) or equivalent qualification such as CAIT Advanced.
- GCSE Grade A‑C in English and Maths (or equivalent).
Relevant Skills & Tools
- Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and equivalent (e.g., Lotus Notes).
Working Arrangements & Further Information
- Hybrid working arrangements are offered where business need allows. The role is based within the UK and suitable arrangements will be discussed with successful candidates.
Benefits
- Annual leave – 25 days on appointment, increasing to 30 days after five years; pro‑rata for part‑time.
- Pension – covered by the Local Government Pension Scheme.
- Training – extensive development opportunities are provided.
- Networks – employee‑run networks for minority, disability, caring responsibilities, etc.
- Support – family‑friendly policies, flexible benefits, childcare vouchers, paid parental leave, free annual sight tests.
Eligibility & EEO
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with right to work in the UK
- Nationals of EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme
- Nationals of EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status
- Individuals with limited leave to remain or indefinite leave to remain eligible to apply for EUSS
- Turkish nationals and certain family members with right to work in the Civil Service
Security Checks
- DBS Standard required.
Learning and Development Administrator in Boston employer: Ministry of Justice
The National Probation Service is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With extensive training opportunities, flexible working arrangements, and a commitment to diversity through employee-run networks, staff can thrive in their roles while contributing to meaningful public service. Located within the UK, this role provides a unique chance to make a positive impact on the community while enjoying generous benefits such as increased annual leave and a robust pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Administrator in Boston
✨Tip Number 1
Get your networking game on! Reach out to people in the Learning and Development field, especially those connected to the National Probation Service. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews like a pro! Research common questions for administrative roles and think about how your past experiences align with the responsibilities listed. Practising your answers will help you feel more confident when it’s showtime.
✨Tip Number 3
Show off your skills! If you’re proficient in Excel or any other relevant tools, be ready to discuss specific examples of how you've used them in previous roles. This is your chance to shine and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Learning and Development Administrator in Boston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administration and support activities. We want to see how your skills align with the role of Learning and Development Administrator, so don’t hold back!
Show Off Your Tech Skills:Since proficiency in Excel and other Microsoft Office tools is essential, be sure to mention any specific projects or tasks where you've used these skills. We love seeing how you can present data effectively!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and responsibilities to make it easy for us to see your strengths at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Learning and Development Administrator. Familiarise yourself with the key tasks like coordinating training events and analysing data. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, be ready to discuss your previous experience in administration. Bring examples of how you've successfully managed documents, organised events, or supported colleagues. Highlight your proficiency in Excel and any other relevant tools to back up your claims.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to make critical decisions or improve processes. Prepare specific examples that showcase your ability to manage a quality service and work collaboratively with others.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
