24007 - Programme Manager - Lancashire - Blackpool/Lancaster

This role will be regionally based reporting directly to the Head of Programmes for their region. Responsible for implementing and managing the strategic direction and effective delivery of interventions including Accredited Programmes, Structured Interventions and Senior Attendance Centres for people on probation subject to community sentencing. Provided in accordance with the Interventions Integrity Framework, and all relevant organisational policies and HMPPS accreditation standards. They will have direct line management responsibility for a mobile and dispersed team working across the region.

Summary

The job holder will be responsible for allocating team resources so they are deployed effectively to ensure quality interventions are delivered, and performance targets are met within a resource allocation framework. They will work in partnership with other agencies and stakeholders to maintain the co-ordinated delivery of services ensuring all health and safety and scheduling arrangements are in place to achieve good outcomes for people on probation.

Responsibilities, Activities & Duties

• To provide effective line management and leadership to a diverse team that includes Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and will maintain robust procedures relating to the management of risk.
• To have overall responsibility for ensuring that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk.
• To have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Interventions.
• Ensuring that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering.
• Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensuring that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes.
• To have overall responsibility to ensure that quality standards are maintained and that compliance with audit standards is monitored and poor performance and complaints are effectively managed to minimise business risks.
• To prepare an annual team plan and review, ensuring the effective allocation of resources and that respond to the public protection duties of the team through multi-agency arrangements and individual casework review, discussion and feedback.
• To initiate or implement change and develop new services in line with effective practice principles and within the resources available.
• To manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies and to take a leading role to deliver the business plan and develop work with partners and key stakeholders, representing the Probation Service as appropriate.

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Behaviours

• Working Together
• Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Leadership

Essential Experience

• Understanding of the key principles of programmes.
• Substantial experience working in a variety of settings including offender risk assessment and management.
• Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting.
• Evidence of ability to evaluate practice.
• Experience of working under pressure and fulfilling demanding deadlines.
• Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports.
• Experience of proactively championing diversity and inclusiveness both internally and externally.

Technical requirements

• Problem Solver
• Team Leader
• Service Focused
• Analytical
• Efficient
• Motivator
• Organiser

Additional Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

• Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

Eligibility

All candidates are subject to security and identity checks prior to taking up post.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

A Great Place to Work for Veterans

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