22427 - Community Payback Supervisor - West Midlands in Birmingham

Salary: £28,064 - £33,549, Pro-Rata for Part-Time roles

Working Pattern: Full Time, Part Time

Location: Birmingham, Coventry, Leamington Spa, Nuneaton, Stafford, Stoke-on-Trent, Tamworth, Telford, West Bromwich, Wolverhampton, Worcester

Closing Date: 19-Oct-2026

Business Unit: Community Payback

Post Type: Permanent

Number of jobs available: 2

Reserve List: 12 Months

Job ID: 22427

Job description

Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.

Candidates will be required to undertake at least one weekend day as part of their normal pattern of working. A career in community payback gives you the power to make a positive impact on the lives of People on Probation as well as your community. People come from all walks of life to form one team in the Probation Service. It's all about supporting People on Probation on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles.

On a typical day, you’ll spend up to 7 hours supervising a group at a Community Payback unpaid work placement. Post holders may be required to undertake weekend working as part of their normal pattern of working.

The Community Payback supervisor role is accommodated to people on probation who work or have caring responsibilities. Community Payback projects run 7 days a week therefore you will: work frequent weekends, and you may be asked to cover some evenings. You will be paid a higher rate of 50% for weekend days you do work. In this role, the pace of our work means that rest breaks don’t always happen in the standard way. When this happens, we make sure your wellbeing is looked after.

Your wellbeing really matters to us, so we want to be open about this from the outset. If you’re someone who enjoys a varied, active role where no two days are the same, this is a great environment to make a real difference while being fully supported.

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

Overview of the job

This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary.

You must have the right to work in the UK and Civil Service.

About the role

Community Payback Supervisors will work with a diverse mix of individuals, so it’s important that you’re empathetic, a good communicator and happy to take the lead. It’s all about supporting offenders on their journey and making your community a better place. Whether that’s building benches or cleaning the streets, you’re there because you genuinely want to help people. As a Community Payback supervisor, you’ll be at the heart of this work, leading small teams to complete their unpaid work hours.

You’ll supervise and motivate them to complete a range of manual tasks to pay back for the harm they’ve caused. These tasks could include clearing overgrowth to make public spaces safer, restoring community facilities such as sports halls and playgrounds, planting trees or laying flowerbeds, and litter picking and graffiti removal.

About you

To thrive in this role, you'll need:

• Excellent people and communication skills
• The confidence to lead, motivate and supervise groups
• A full UK manual driving licence to drive Community Payback minibuses, transport equipment and travel to project sites
• Practical skills or a trade (preferred)

This is a hands-on role where you'll help people on probation make a positive contribution to their local communities while developing skills and work habits that support rehabilitation.

Additional Information: Where applicants provide multiple location preferences, reserve lists will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations.

All offers of employment will be made strictly in merit order, based on your performance throughout the recruitment process.

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.

Benefits

• Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service, plus public holidays.
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Support: A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition.