21865 - Trainer with Use of Force delivery in Birmingham

General Information

• Salary: £37,417 - £39,214
• Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
• Location: Ashbourne, Birmingham, Boston, Derby, Eccleshall, Leicester, Lichfield, Lincoln, Market Drayton, Market Harborough, Nottingham, Oakham, Redditch, Retford, Rugby, Stafford, Wolverhampton
• Region: Midlands
• Closing Date: 25-Sep-2026
• Business Unit: AGY - NOMS Agency
• Post Type: Loan
• Civil Service Grade: HEO
• Number of jobs available: 6
• Reserve List: 12 Months

Descriptions & requirements

Overview of the job

• This is a trainer role, based within MoJ People & Capability - Prison Learning Design & Delivery Team.
• The job holder will be responsible for delivery of approved training to HMPPS and external customers and is integral to delivering high quality provision and consistent standards of learning across training delivery.
• This is a regionally/nationally based position.
• If this is for a Foundation Training role, there is a requirement for you to be currently serving as an Operational Prison Officer Band 3 to 5.
• If this is for a Foundation Training role, including the delivery of Use of Force, the relevant instructor qualifications must be held and in date.
• If the postholder has previously completed a secondment with PLD&D, they may be subject to dual workplace arrangements.

Summary

• This is a Band 5 role either within Operational Training or Foundation Training, with no line management responsibilities.
• The purpose of this role is to deliver a range of learning services that build workforce capability in line with the strategic training plan objectives and ensure that all quality assurance procedures and requirements are met.
• Working alongside PLD&D colleagues and Awarding Bodies where applicable, the job holder will ensure that they deliver a standardised high-quality learning offer.
• The jobholder will be responsible for assessing the capability of learners through approved processes and be accountable for ensuring they work collaboratively and appropriately within the PLD&D Operating Model providing products and services.
• The job holder is responsible for the delivery of and contribution to the design of innovative learning products, embedding and evidencing best practice to promote continuous improvement and development of people capability.
• The jobholder will undertake compliance activities in line with the PLD&D Quality Strategy to evidence the delivery of a learner centric experience.
• The job holder is responsible for maintaining their own professional development activities, to build their knowledge and skills, in order to contribute to an innovative, modern learning delivery experience.
• The individual is required to work collaboratively with colleagues across PLD&D.
• They will be encouraged to offer workable solutions to ensure the smooth delivery of training.
• They will have a direct impact on the performance of their area of the organisation through their delivery role and their specialist knowledge and expertise.
• They will have influence on improving delivery output, raising the quality of service, building the capability of learners and enhancing organisational credibility.

Responsibilities, Activities and Duties

• Deliver a portfolio of business specific training programmes in accordance with the delivery schedule, embracing innovative delivery modes and methodologies and creating the best learner centric experience.
• Continual assessment of the impact of learning on an individual’s knowledge, skills and behaviours using specified criteria, through formative and summative methodologies, ensuring that these are at all times fair, objective and evidence based.
• Create an effective and engaging learning environment in which individuals feel safe, supported and encouraged.
• Ensure that the needs of individual learners are met by embedding diversity and inclusion considerations throughout all aspects of training delivery.
• Manage the pastoral needs of learners through support and signposting protocols.
• Produce, adhere to and update schedule of learning and lesson plans to evidence planning, assessment, achievement of learning outcomes and evaluation.
• Responsible for recording, and reporting on an individual’s performance, development and attendance, completing end of course paperwork as appropriate.
• Actively contribute to the quality assurance strategy and evaluation of training delivery, supporting the continuous improvement of the PLD&D learning offer.
• Responsible for updating training databases and learning management systems as required.
• Responsible for maintaining and recording their own professional development activities including self-reflection.
• Responsive to developmental feedback and other learning opportunities.
• Maintain operational and specialist subject knowledge, including both legislation and MOJ / HMPPS policies.
• Maintain operational status by undertaking mandatory requirements with prescribed timeframes, for example Use of Force and RPE.
• Contribute to the development of learning products, working collaboratively with PLD&D colleagues and stakeholders as required.
• Responsible for personal compliance to all PLD&D/HMPPS/MOJ (where applicable) policies and protocols including the accurate and timely completion of all relevant administrative requirements.

Leadership and Management

• Collaborative working – working across functional and organisational boundaries, representing PLD&D professionally and consistently.
• Management of resources – be mindful of how you use resources, always ensuring best value for money and efficient use.
• Act as a role model displaying behaviours in accordance with the PLD&D/MoJ values and behaviours.
• Actively encourage and support all colleagues.
• Continually develop yourself through CPD.

PLD&D Operating Model

To achieve the PLD&D Vision, an overarching strategy will include setting and implementing the direction for design and digital learning, governance and assurance, continuous improvement, enablement and delivery of learning. All PLD&D staff members are expected to contribute appropriately to the successful delivery of the strategy.

Values

• Proactively promote and model the values and behaviours and embed the organisational mission and vision of PLD&D.
• Support the wellbeing of our PLD&D family by making it a priority, ensuring that wellbeing is at the forefront of our conversations and interactions.

General

The duties/responsibilities listed are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Behaviours

• Communicating and Influencing
• Managing a Quality Service
• Developing Self and Others
• Working Together
• Making Effective Decisions

Essential Experience

• Strong organisational, planning, time management skills.
• Excellent communication, presentation and public speaking skills.
• Customer focused approach to service delivery.
• Proficient in relevant MS-Office Applications.
• A driving license is desirable; however, applications from candidates who are confident they can travel to delivery venues using public transport will also be considered.

Technical Requirements

• Formal training qualifications are desirable but not essential.
• The individual must be prepared to work towards obtaining the relevant qualifications for the role if applicable.

Ability

• Written English
• Spoken English
• IT Skills

Hours of Work (Unsocial Hours) Allowances

Training is delivered Monday-Friday (including Bank Holidays) and may require working unsociable hours. All applicable HMPPS allowances will remain in place.

Additional Information

Please Note: Applications will only be accepted from the establishments listed below that sit within Midlands Region.

You must be qualified to deliver Use of Force and have an in date certificate.

Foundation Training focuses on new Prison Officers joining HMPPS. Trainers in this area deliver the core skills, knowledge, and professional behaviours that prepare new staff for frontline operational duties.

Due to the travel requirements of the role, a full UK driving licence is desirable.

Application Process

The first stage of the recruitment process involves completing an application form. You’ll need to enter important personal details, including current employment and qualifications/training information.

We use these to check you’re eligible for the specific trainer vacancy you have applied to. We’ll also assess you against a range of behaviours required for the trainer role using the Civil Service Success Profiles framework.

You’ll be asked to complete 3 behaviour-based questions.

Reasonable adjustments

If you need a change to be made so that you can make your application, please refer to the job advert for contact information.

Interview Stage

If your application is successful, we’ll invite you to attend an interview stage. This stage will test to see if you have the abilities, behaviours and strengths we’re looking for in a trainer.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

Benefits

• Annual Leave - The holiday year runs from 1 March.
• Bank, Public and Privilege Holidays - You are entitled to 9 days in recognition of bank, public and privilege holidays.
• Pension - The Civil Service offers a choice of two pension schemes.
• Work Life Balance - HMPPS is keen to encourage alternative working arrangements.
• Season Ticket Advance - After two months’ service, you’ll be eligible to apply for a season ticket advance.
• Childcare Vouchers - For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers.

Eligibility - All candidates are subject to security and identity checks prior to taking up post.

Diversity & Inclusion - The Civil Service is committed to attract, retain and invest in talent wherever it is found.

A Great Place to Work for Veterans - The initiative includes a guaranteed interview scheme to those who meet the minimum criteria.

Redeployment Interview Scheme - Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.

Civil Service Nationality Rules - This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and others as specified.

Contact Information

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.