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- Tasks: Support probation staff and manage case files to help individuals turn their lives around.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Salary between £23,583 - £25,210, supportive team environment, and career growth opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Strong communication skills, basic numeric skills, and proficiency in MS Office.
- Other info: Dynamic role in a collaborative team focused on rehabilitation.
The predicted salary is between 23583 - 25210 £ per year.
Salary £23,583 - £25,210
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It's an extraordinary role.
About the role
This is an administrative job within the Probation Service. Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience. You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you'll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Admin/ Administrator in Bicester employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Admin/ Administrator in Bicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Probation Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Case Administrator.
✨Tip Number 2
Prepare for the interview by practising common questions related to communication and crisis management. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your proficiency in MS Office and any experience you have with databases. Bring examples of how you've used these skills in past roles to support your case.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Case Admin/ Administrator in Bicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Case Administrator. We want to see how you can contribute to helping people turn their lives around!
Show Off Your Communication Skills: Since strong communication is key in this role, don’t shy away from showcasing examples where you've effectively communicated with diverse individuals. We love seeing real-life examples that demonstrate your ability to handle enquiries in a busy environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Probation Service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Case Administrator. Familiarise yourself with how the Probation Service operates and the importance of supporting probation staff. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with various individuals, be prepared to demonstrate your strong communication skills. Think of examples where you've effectively communicated in challenging situations, especially with people in crisis. This will highlight your ability to handle enquiries professionally.
✨Demonstrate Your IT Proficiency
As a Case Administrator, you'll need to be comfortable with MS Office and databases. Brush up on your Excel skills and be ready to discuss how you've used technology in previous roles. If you can, bring examples of documents or reports you've created to showcase your abilities.
✨Emphasise Your Problem-Solving Skills
In a busy environment, thinking on your feet is crucial. Prepare to share specific instances where you've had to solve problems independently. This will illustrate your capability to manage tasks efficiently and adapt to changing circumstances, which is vital for the role.