At a Glance
- Tasks: Manage a retail shop and café while training prisoners in customer service skills.
- Company: HMP Ford, a unique environment focused on rehabilitation and skill development.
- Benefits: Generous leave, flexible working, and training opportunities in a supportive setting.
- Other info: Hybrid working options available; join a Disability Confident employer.
- Why this job: Make a real difference by helping others develop skills for their future.
- Qualifications: Experience in retail and a passion for supporting rehabilitation.
The predicted salary is between 24000 - 28000 € per year.
At HMP Ford, we operate a public-facing café and retail shop, open seven days a week. This role offers a rare and exciting opportunity for a proactive and committed individual to deliver high-quality retail and customer service in a rehabilitative environment.
Role Overview
The postholder will be responsible for the day‑to‑day management and development of the retail shop, and providing support to the café when required. This varied role combines retail management, partnership working, and the training and supervision of prisoners to support their development and employability.
Key Responsibilities
- Develop and maintain effective working relationships with internal prison workshops that make items for the shop
- Identify and source new local products to enhance the retail offer and maximise income opportunities
- Supervise and manage prisoner workers within the retail environment, ensuring a safe, productive, and professional workplace
- Deliver training and support to prisoners to develop their retail, customer service, and employability skills
- Manage stock control processes, including stock rotation, inventory checks, and loss prevention
- Undertake ordering and maintain effective relationships with suppliers
- Contribute to marketing and promotional activities, including social media, to increase footfall and sales
The Ideal Candidate
You are an organised and motivated individual with experience in retail operations and an interest in supporting rehabilitation through skills development. You should be able to work independently, build effective working relationships, and communicate confidently with a range of stakeholders. A flexible approach is essential, as the role involves supporting both retail and café operations.
Working Arrangements & Further Information
Hybrid working may be offered where business needs allow, combining base location, MoJ sites, and/or home. This role can only be worked in the UK.
Benefits
- 9 days of bank, public and privilege holidays added to annual leave.
- Choice of two Civil Service pension schemes.
- Season ticket advance after two months’ service.
- Flexible working subject to business needs and policy.
- Training and development opportunities in equality, diversity, behaviour management, and crime‑prevention.
Disability Confident Employer
As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, making adjustments throughout the recruitment process and workplace. Reasonable adjustments may be requested within the application form.
Civil Service Nationality Rules
UK nationals, Nationals of the Republic of Ireland, Nationals of Commonwealth countries with the right to work in the UK, Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and eligible family members, Turkey nationals and certain family members with right to work.
Retail - Vocational Instructor (VI) - Retail Outlet - Serving Thyme - HMP Ford in Arundel employer: Ministry of Justice
At HMP Ford, we pride ourselves on being an exceptional employer that values the development of our staff and the individuals we serve. Our supportive work culture fosters collaboration and personal growth, offering extensive training opportunities in a unique rehabilitative environment. With flexible working arrangements and a commitment to inclusivity, we empower our employees to make a meaningful impact while enjoying a rewarding career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Retail - Vocational Instructor (VI) - Retail Outlet - Serving Thyme - HMP Ford in Arundel
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work in rehabilitative environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience in retail and how you can contribute to their mission.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for interviews by researching the company’s values and mission. Tailor your answers to reflect how your experience aligns with their goals, especially in supporting rehabilitation and employability.
We think you need these skills to ace Retail - Vocational Instructor (VI) - Retail Outlet - Serving Thyme - HMP Ford in Arundel
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you care about delivering top-notch customer service and supporting others in their development.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail management or training. We love seeing how your background aligns with the responsibilities of the role, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at HMP Ford.
How to prepare for a job interview at Ministry of Justice
✨Know Your Retail Stuff
Make sure you brush up on your retail management knowledge. Understand the basics of stock control, customer service, and how to create a welcoming environment. Being able to discuss your experience in these areas will show that you're ready to hit the ground running.
✨Show Your Passion for Rehabilitation
This role is all about supporting prisoners in their development. Be prepared to talk about why you’re passionate about rehabilitation and how you can contribute to their skills development. Share any relevant experiences that highlight your commitment to helping others grow.
✨Build Relationships
Effective communication is key in this role. Think about examples where you've successfully built relationships with colleagues or customers. Highlight your ability to work with diverse groups and how you can foster a positive atmosphere in the retail shop and café.
✨Be Flexible and Adaptable
The job involves both retail and café operations, so be ready to discuss how you handle changing priorities. Share instances where you've had to adapt quickly to new situations or challenges, showcasing your flexibility and problem-solving skills.
