Admin Officer, HR Operations

The Judicial Office (JO) supports the Lady Chief Justice and the Senior President of Tribunals by delivering HR and operational services to the judiciary.

Hybrid Working Requirement
This position is eligible for hybrid working. The minimum requirement for time spent at the base location is 60%, subject to business needs.

Responsibilities, Activities & Duties

• Provide timely support to the Lord Chancellor, the Lady Chief Justice, the Senior President of Tribunals and the Senior Presiding Judge on JAC and Advisory Committee reports recommending candidates for judicial appointment, renewals, resignations and extensions of appointments.
• Respond to queries from stakeholders and the public in accordance with Key Performance Indicators (KPIs) through the HR Operations Team inbox.
• Process automatic renewals of judges’ appointments and perform data input using the JHR IT database, ensuring appointments are accurately maintained.
• Support the HR Operations Team in managing the appointments process for Court judges, Tribunal judges and magistrates efficiently.
• Collect Royal Warrants/Letters Patent, draft correspondence and collaborate on public announcements, medical checks and instruments of appointment.
• Support swearing‑in ceremonies for Circuit Judges and above, ensuring they run smoothly; occasional work outside usual business hours may be required.
• Assist with the creation of an electronic filing system accessible to the wider HR Operations Team.
• Organise and maintain the paper filing system, including lifting boxes and moving files as necessary.
• Arrange the signing of long‑service certificates for magistrates.
• Help implement wider assurance protocols across the HR Operations Team.
• Support the delivery of Service Level Agreements (SLAs) and KPIs.
• Provide ad‑hoc flexible support to colleagues across the HR Operations Team as required to meet shifting priorities.
• Develop a collaborative working approach with the HR Operations Team to ensure a seamless, systematic appointment process and clear communication for Judicial Office Holders.

Essential Knowledge, Experience and Skills

• Good organisational skills with the ability to manage your own workload effectively.
• Proficiency in IT, comfortable using Word, Excel, Outlook and database systems; able to format documents, manipulate data with basic Excel functions (formulae, sorting, filtering).
• Strong team player who supports colleagues across the HR Operations Team.
• Attention to the guidelines, procedures and processes of the HR Operations Team.

Desirable Knowledge, Experience and Skills

• Experience in a customer‑focused service.
• Knowledge of the work of the judiciary.

Behaviours (Recruitment/Succes Profile)

• Working Together (lead behaviour)
• Delivering at Pace
• Managing a Quality Service
• Changing and Improving

Assessment Process
Successful applicants will be assessed using the STAR method (Situation, Task, Action, Result) during application and interview phases.

Security Clearance Required
DBS CTC SC DV

Benefits

• Annual leave: 25 days on appointment, increasing to 30 days after five years of service.
• Scheme allowing purchase or sale of up to three leave days each year.
• Additional paid time off for public holidays and one privilege day.
• Pro‑rated leave for part‑time and job‑share posts.
• Pension: Choice of Civil Service pension schemes.
• Extensive training and development opportunities.
• Family‑friendly policies, including reduced hours, job share and flexible benefits.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for computer‑screen users.

Equality and Diversity
As a Disability Confident employer, we provide equal opportunities for all candidates. We are committed to providing reasonable adjustments throughout the recruitment process and the workplace.