At a Glance
- Tasks: Lead operations across Mid and West Wales, ensuring efficient and customer-focused services.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while leading a dynamic team.
- Qualifications: Proven leadership experience in operations and strong communication skills required.
- Other info: Exciting role with potential for career advancement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Proud to serve. Proud to keep justice going. Our Operations Managers play a crucial role helping deliver justice and you will be accountable for day-to-day operations across Mid and West Wales. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About your role
You will be responsible for the strategic oversight of Mid and West Wales supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives. You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement. Leading a team of Delivery Managers to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.
About you
You’re a resilient and positive leader who thrives on delivering effective and efficient services and enjoys working with a variety of stakeholders. You lead by example, coaching and developing your team in setting local priorities and objectives to achieve National/Regional and Area strategies and plans. You’re able to work collaboratively with other Operations Managers in the cluster to manage conflicting demands on the business and able to reprioritise local and regional goals where required.
Skills and Experience
- Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
- Strong leadership skills with a track record of leading teams through change.
- Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
- Experience in budget management and resource allocation.
Additional details
If you are ready to take on a challenging and rewarding role apply today. Please refer to the job description attachment for more information. Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. The Operations Manager for Mid and West Wales may be based at any of the following locations. However, regular travel to all listed sites will be required:
- Aberystwyth Justice Centre, Y Lanfa, Trefechan, Aberystwyth, SY23 1AS
- Haverfordwest County Court and Family Court, Penffynnon, Hawthorn Rise, Haverfordwest, SA61 2AX
- Llanelli Law Courts, Town Hall Square, Llanelli, SA15 3AW
- Port Talbot Justice Centre, Harbourside Road, Port Talbot, SA13 1SB
- Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP
Lead Criterion Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
14211 - Mid and West Wales Operations Manager in Aberystwyth employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14211 - Mid and West Wales Operations Manager in Aberystwyth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference in people’s lives.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your achievements and how they relate to the role of Operations Manager. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to deliver justice.
We think you need these skills to ace 14211 - Mid and West Wales Operations Manager in Aberystwyth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Operations Manager. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've motivated teams and managed change in previous roles. This is your chance to shine a light on your ability to foster strong relationships with stakeholders.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that make you a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Ministry of Justice
✨Know Your Stuff
Make sure you thoroughly understand the role of an Operations Manager within HMCTS. Familiarise yourself with their mission, values, and recent changes in the justice system. This will help you demonstrate your commitment to public service and how you can contribute to delivering justice effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing remote teams and driving change. Be ready to discuss specific situations where you've motivated your team or improved operational efficiency, as this aligns perfectly with what they’re looking for.
✨Build Relationships
Since the role involves working with various stakeholders, think about how you can illustrate your relationship-building skills. Share stories that show your ability to collaborate and influence others, which is crucial for maintaining strong connections across the cluster.
✨Budget Management Know-How
Brush up on your budget management skills and be prepared to discuss your experience in resource allocation. They’ll want to know how you’ve controlled expenditure and ensured efficiencies in previous roles, so have some concrete examples ready to share.