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- Tasks: Support offenders in turning their lives around while managing a caseload and assessing risks.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy annual pay progression, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
- Other info: Flexible work locations and potential out-of-hours duties may be required.
The predicted salary is between 22400 - 28400 ÂŁ per year.
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?
New entrants are expected to join on the minimum of the pay band.
If you are successful in the recruitment process to join the Probation Service, your starting salary will be ÂŁ26,475
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
About the role
Probation services officers can help make a real difference to peoplesâ lives. Itâs not always easy to help someone turn their life around, but it can be immensely rewarding.
Weâre looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.
As a PSO, youâll have a similar job to a fully qualified probation officer. The main difference is youâll work with medium and lower risk clients. Thatâs not to say itâll be easy. Thereâs no doubt this is a challenging role.
Day-to-day, youâll manage a caseload of offenders before and after sentence. Weâll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. Youâll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.
About you
You donât need a degree for this role. Weâre much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, youâll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
About us
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and youâll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer – Ministry of Justice
Overview of the job
The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.
Summary
To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
⢠Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
⢠Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
⢠Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
⢠To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
⢠When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any nonâcompliance within agreed enforcement procedures.
⢠To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
⢠Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
⢠To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
⢠To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
⢠To provide cover within teams as required.
⢠To deliver and co-lead accredited programmes commensurate with grade.
⢠To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
⢠Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
⢠Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
⢠To work within the aims and values of PS and HMPPS.
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8478 - Probation Service Officer - Band 3 - North Wales PDU - Flintshire employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land 8478 - Probation Service Officer - Band 3 - North Wales PDU - Flintshire
â¨Tip Number 1
Familiarise yourself with the core values and mission of the Probation Service. Understanding their commitment to public safety and rehabilitation will help you align your responses during interviews, showcasing your passion for making a difference.
â¨Tip Number 2
Network with current or former probation service officers. They can provide valuable insights into the role and share their experiences, which can help you prepare for potential interview questions and demonstrate your genuine interest in the position.
â¨Tip Number 3
Highlight any relevant experience you have in social work or community support roles. Even if it's informal, showing that you have worked with individuals facing personal challenges can set you apart as a candidate who understands the complexities of the job.
â¨Tip Number 4
Prepare for situational questions by thinking about how you would handle various scenarios involving offenders. Being able to articulate your thought process and decision-making skills will demonstrate your readiness for the challenges of the role.
We think you need these skills to ace 8478 - Probation Service Officer - Band 3 - North Wales PDU - Flintshire
Some tips for your application đŤĄ
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Probation Service Officer. Familiarise yourself with the skills needed, such as empathy, patience, and resilience, as well as the importance of good writing skills for producing reports.
Tailor Your CV: Craft your CV to highlight relevant experience, especially if you've worked with individuals facing social or personal difficulties. Emphasise your interpersonal skills and any previous roles that demonstrate your ability to manage challenging situations.
Write a Compelling Cover Letter: In your cover letter, express your motivation for joining the Probation Service. Share personal anecdotes that showcase your empathy and resilience, and explain how your values align with the mission of helping offenders turn their lives around.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. Clear and accurate writing is essential for this role, so take the time to proofread your CV and cover letter before submitting them through our website.
How to prepare for a job interview at Ministry of Justice
â¨Show Your Empathy
As a Probation Service Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients and understand their needs.
â¨Highlight Your Resilience
The role can be challenging, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them, showcasing your determination and ability to handle pressure.
â¨Demonstrate Strong Communication Skills
Good writing and verbal communication skills are essential for this role. Be ready to discuss how you've effectively communicated in previous roles, whether through reports or direct interactions, and provide examples of how this has positively impacted your work.
â¨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Probation Service Officer. During the interview, reference your understanding of risk management, offender support, and collaboration with other agencies to show that you're well-prepared and genuinely interested in the position.
