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- Tasks: Lead and manage the Launchpad service in prisons, ensuring effective digital support for staff and prisoners.
- Company: Join HMPPS, a vital organisation enhancing digital access for over 13,000 individuals in custody.
- Benefits: Enjoy flexible working hours and the chance to make a real impact in the community.
- Why this job: Be part of a transformative initiative that champions digital inclusion and supports positive change in prisons.
- Qualifications: Experience in business change, project management, and strong interpersonal skills are essential.
- Other info: This is a non-operational, national role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to include any additional information in the advert:
- If so, please provide:
Launchpad Live Service Managers provide leadership and day-to-day management oversight of the Launchpad service.
Launchpad is a service currently available in 16 adult prisons and 3 Young Offender Institutions, providing laptops to over 13,000 prisoners and children in their cells.
The role will coordinate a geographically dispersed and specialist function alongside the current job holder, who will also be working for 22 hours per week. The post requires coordination of staff within and beyond direct line management and at a range of grades, working collaboratively within the team and function to provide a coherent and consistent service for HMPPS.
This is a non-operational, national post.
The post reports to the Head of Launchpad Live Service in HMPPS.
Key responsibilities include:
- Oversight of service provision and development of the Launchpad service for prisons in the south, including professional oversight of B5 Digital and Communications Managers in those prisons.
- Supporting each prison to make the most of Launchpad to support staff and prisoners.
- Championing best practice and holding monthly service improvement meetings with each prison.
- Working with senior leaders in each prison to develop digital-by-default ways of working and supporting them in their effective use of the platform.
- Holding prisons accountable for the delivery of anticipated benefits.
- Developing individual capability and growing the collective maturity of digital teams in prisons and their change networks.
- Acting as a two-way point for advice and support between prisons and other areas of HMPPS or MoJ.
- Leading on and identifying business change requirements across the project.
Essential experience and skills include:
- Handling sensitive relationships diplomatically while influencing and negotiating business change.
- Knowledge and experience of business change tools and techniques.
- Relevant business area experience demonstrating detailed knowledge of the environment.
- Operational responsibilities within the business area to embed changes.
- Confidence of senior managers to support change initiatives.
- Management skills to coordinate multidisciplinary teams.
- Change management skills to handle complex situations.
- Negotiating and interpersonal skills.
- Experience working in a project or programme environment.
- Understanding of business management structures and culture.
- Awareness of process analysis, benefits identification, and business continuity.
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7991 - Launchpad Live Service Manager (South) employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7991 - Launchpad Live Service Manager (South)
✨Tip Number 1
Familiarise yourself with the specific challenges and needs of the prisons in the south. Understanding the unique environment and operational dynamics will help you demonstrate your capability to manage and improve the Launchpad service effectively.
✨Tip Number 2
Network with professionals who have experience in prison services or digital management within the public sector. Building these connections can provide valuable insights and potentially lead to recommendations that could strengthen your application.
✨Tip Number 3
Showcase your change management skills by preparing examples of how you've successfully led teams through transitions or improvements in previous roles. This will highlight your ability to handle complex situations and drive business change.
✨Tip Number 4
Research the current digital initiatives within HMPPS and be ready to discuss how you can contribute to their goals. Demonstrating your knowledge of ongoing projects will show your commitment and readiness to take on the role.
We think you need these skills to ace 7991 - Launchpad Live Service Manager (South)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Launchpad Live Service Manager. Focus on your leadership, change management, and team coordination abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting digital initiatives in prisons. Mention specific examples of how you've successfully managed teams or projects, particularly in sensitive environments.
Highlight Relevant Experience: When detailing your work history, emphasise any experience you have in business change, project management, or working within the criminal justice system. This will demonstrate your understanding of the unique challenges faced in this role.
Showcase Soft Skills: Given the importance of interpersonal skills in this role, be sure to highlight your ability to handle sensitive relationships and negotiate effectively. Use specific examples to illustrate these skills in action.
How to prepare for a job interview at Ministry of Justice
✨Understand the Role Thoroughly
Make sure you have a solid grasp of what the Launchpad Live Service Manager role entails. Familiarise yourself with the responsibilities, especially around service provision and development in prisons. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Change Management Skills
Since the role involves handling business change, be prepared to discuss your previous experiences in managing change initiatives. Highlight specific examples where you've successfully influenced and negotiated changes within an organisation.
✨Demonstrate Leadership and Team Coordination
The position requires coordination of multidisciplinary teams. Be ready to share instances where you've led teams or collaborated across different functions. Emphasise your management skills and how you've developed team capabilities in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle sensitive relationships and complex situations. Think of scenarios where you've had to navigate difficult conversations or implement changes under pressure, and be ready to discuss your approach and outcomes.
