23233 - HMP and YOI Feltham. A side - Improvement Lead - Op

All
staff have a responsibility to safeguard and promote the welfare of children.
The post holder must undertake the appropriate level of training and is
responsible for ensuring that they understand and work within the safeguarding
policies of the organisation.

Job description

All staff have a responsibility to safeguard and promote the welfare and vulnerable adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

This is an exciting opportunity to work within the YCS Operations and support ongoing improvement work at Feltham A. Reporting to the Feltham A Improvement Lead, the post-holder will support local leaders in implementing and embedding changes. This is an operational post and the post holder will be expected to support with Duty Governor shifts and adjudications where required.

Overview of the job

This is an operational with line management responsibilities.

Summary

The job holder will be responsible for managing a number of work area(s) within the Residence and Services Function of the establishment. As a member of the Senior Management Team, they will contribute and implement their functions objectives as defined in the establishment’s business plan.

All staff are expected to deliver a service to young people where they are provided with a fully integrated regime to meet their care, offending, education and health needs and that is compliant with Article 3.1 of the United Nations’ Convention on the Rights of the Child (1989).

All staff will work co-operatively, positively and in partnership to help deliver service excellence to the young people in our collective care; ensuring that the safety and wellbeing of young people is of paramount importance.

All Staff working within an under 18 YOI are expected to understand their responsibilities to protect and promote the welfare of children in their care and their duty to report concerns appropriately and appropriate child protection referrals are made.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Manage the achievement of qualitative and quantitative standards including supporting the delivery of the Service Level Agreement between the Youth Justice Board and the Directorate of Public Sector Prisons.
• Manage the achievement of qualitative and quantitative service standards that are compliant with the Youth Justice Board’s National Minimum Standards and the policy on Care and Management of Young People relevant to the area of functional responsibility.
• Ensure that all areas of work within function are discharged in compliance with Section 11 duty to safeguard and promote welfare under the Children Act 2004.
• Manage the delivery of the HMPPS/YJB operating specification by ensuring an establishment wide quality assurance process is in place. Accountable for ensuring that all areas of work within functions are discharged in compliance with the specification.
• Ensure that the quality assurance framework provides a regular review of delivery by bringing together quantitative management information with qualitative testing of delivery as set out in HMPPS/YJB operating specification.
• Ensure all managers and staff within the function provide a respectful, safe decent environment for all young people and staff.
• Ensure that all staff within your department contribute as required, and in line with the Casework Operating Model and associated policy documents, to the establishment wide multi-disciplinary casework model. This may be through a range of mediums, for example providing progress reports or attending sentence planning meetings.
• Ensure that all staff within your function links effectively with the Safeguarding department in the establishment to take all reasonable actions to reduce risk to young people.
• Accountable for the performance of the function and the staff within it. Manage the achievement of qualitative and quantitative standards including Service Delivery Indicators (SDI’s) within the function, verifying and signing off documentation as appropriate. Analyses and acts upon data which is relevant to their function.
• Accountable for ensuring robust and effective procedures for young people engagements are in place.
• Accountable for completing Impact Assessments as required for the Single Equality Scheme.
• Accountable for management of Residential function and staff within this area. This may also include provision of services for:
  • Catering
  • Personal Officer scheme
  • Behaviour management strategy
  • Incentive and Earned Privileges Scheme (IEP)
  • Residential Services

Residential Services

• Accountable for the management of young people forums, room inspections and minimising room damage.
• Accountable for providing time within the day for each young person to attend to personal hygiene and to contribute to the maintenance of high standards of cleanliness and orderliness in their cell and surrounding area.
• Accountable for ensuring that the requirements of PSO 4600 – which sets out restrictions on the mixing of unconvicted and convicted prisoners. Unconvicted young people, because of their age and likely vulnerability, should not be required to share a cell unless very exceptional circumstances exist. In all cases a cell sharing risk assessment must be undertaken.
• Governors must provide the opportunity and encourage the unsentenced young people to participate in purposeful regime activities.
• Accountable for the engagement with advocacy services.
• Accountable for ensuring the establishment is clean and safe.
• Accountable for ensuring that residential staff and managers adhere to the requirements of local and national security policies.
• Accountable for ensuring that staff within function review Cell Sharing Risk Assessments (CSRA) at appropriate timescales.

Personal officer scheme

• Accountable for the delivery of the behaviour management strategy.
• Accountable for ensuring interaction between young people and staff is actively encouraged.
• Accountable for ensuring procedures are in place to monitor the personal officer scheme or alternative local approach to ensure young people’s needs are met.
• Accountable for ensuring compliance with Assessment Care in Custody Teamwork (ACCT) policy and process within function.
• Where commissioned, support and promote the implementation and use of Restorative Justice (RJ) face to face victim-young person conferencing models, enabling those affected by a particular incident to play a part in repairing the harm and finding a positive way forward.
• Ensure staff support and encourage change with all young people in custody adhering to all procedures and appropriate standards in accordance with behaviour management strategies.
• Accountable for ensuring that all prison officers build effective and supportive relationships with Young People as part of the reducing re-offending agenda. This means displaying appropriate interpersonal skills in their dealings with Young People, and being proactive in resolving prisoner issues whether or not they are formally assigned as a personal officer to individuals.
• Responsible for ensuring that appropriate information regarding a young person is recorded in the information management systems used by the establishment and that it is of sufficient quality and clearly articulates an up to date overview of a young person’s care.

IEP Scheme

• Accountable for ensuring that the management of the Incentives and Earned Privileges (IEP) Scheme contributes to a stable and encouraging atmosphere in which staff will promote positive behaviour.
• Accountable for completing Impact Assessments as required for the Single Equality Scheme and management of single equality process within establishment.

Catering

• Accountable for ensuring that all meals and the food service provided for Young people is undertaken in accordance with the relevant PSI, current legislation regarding food handling, storage, cooking/service and the Catering Specification.

Undertake other management/administrative tasks

• Act as the Governor's representative by chairing adjudications and taking charge of day to day establishment operations as Duty Governor.
• Promote prison service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing re-offending agendas.
• Provide leadership and management of the function. Will have the skills to apply Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as attendance management, disciplinary investigations, performance management and staff appraisals.
• Manage young people complaints process within the function.
• Responsible for ensuring litigation claims relevant to area have been dealt with in accordance with policy.
• Oversee the compilation and achievement of performance improvement programmes reporting on progress regularly as appropriate.
• Manage the appropriate authorisation of financial compliance statements.
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.

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