Permanent Jury Officer post in the Crown Court, delivered by HM Courts & Tribunals Service within the Ministry of Justice. The work centres on supporting jurors and court users, including speaking in court, processing jury expenses and general case administration. The post is predominantly customer facing, office based and full time only, with in-person interviews provisionally in late November 2026. Candidates need an existing right to work in the UK, as Skilled Worker sponsorship is not available to first-time applicants.
What the job involves
- Assist court users, supporting listing and rota management, and checking files
- Process and calculate jury expenses and deal with related enquiries
- Provide a prompt, polite, right-first-time service to all court users
- Speak publicly in a court setting and have regular contact with the judiciary and legal profession
- Support the jury in the Crown Court
- Carry out general administrative duties to progress cases or support other HMCTS functions
- Handle customer enquiries by phone and email
- Work as part of a flexible team to problem solve and contribute to small projects
- Collect and assemble information
Experience
- Customer service experience
- Administrative experience
- IT systems experience
Skills & knowledge
- Attention to detail
- Good written and verbal communication
- Organisational skills, including prioritising and time management
- Multi-tasking in a busy environment
- Adapting to various software packages
- Confidence to speak publicly in a court setting
Checks & eligibility
- DBS Basic check
- Existing legal right to live and work in the UK, as sponsorship is not available to first-time Skilled Worker applicants
- Eligibility under Civil Service nationality rules
What’s offered
- 25 days annual leave, rising to 30 after five years' service
- Option to buy or sell up to three days' leave each year
- Choice of Civil Service pension schemes
- Training and development opportunities
- Hybrid working, with a minimum of 60% of time in an office
- Family friendly policies, including reduced hours and job share
- Paid paternity, adoption and maternity leave
- Free annual sight tests for employees who use computer screens
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22286 - Jury Officer - Maidstone Crown Court employer: Ministry of Justice
The Ministry of Justice is an exceptional employer, dedicated to transforming lives through education and vocational training. With a strong emphasis on supportive relationships and personal development, employees benefit from a collaborative work culture that prioritises safety and security while offering opportunities for professional growth and meaningful impact in the community. Working in this role not only allows you to make a difference but also provides a unique chance to contribute to the rehabilitation and resettlement of individuals in a dynamic environment.
