At a Glance
- Tasks: Provide top-notch onboarding and offboarding services for judicial office holders.
- Company: Join a dynamic HR Operations team supporting the judiciary.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to work across various teams.
- Why this job: Make a real difference in the judicial appointments process while developing your HR skills.
- Qualifications: Strong communication skills and a proactive approach to managing tasks.
The predicted salary is between 30000 - 40000 € per year.
As a Floating Team Adviser in HR Operations, you will provide a high-quality onboarding and offboarding service for judicial office holders (JOHs), supporting the senior judiciary and the Lord Chancellor in discharging their responsibilities for judicial appointments (courts, tribunals and magistracy). You will work flexibly across HR Operations teams, taking on priority work and leading tasks as service needs change (for example, peaks in demand, urgent business priorities and absence cover). You will manage your workload proactively, maintain accurate records and provide clear, timely advice to stakeholders.
Key relationships
- Internal: Appointments Adviser, HR Operations colleagues across appointments teams (including Complex Team and Administrative Officers), MIIT/MII colleagues, Judicial Office Digital/data contacts (as required)
- External/partner: Senior judiciary and judicial office holders, HMCTS and MoJ contacts connected to judicial appointments processes (as required)
Responsibilities
Reporting to the Appointments Manager and working alongside other Executive Officers within HR Operations, you will deliver accurate, timely advice and work across the judicial appointments’ lifecycle. You will also act as a flexible resource across the directorate, stepping into priority areas to maintain service delivery and data quality.
Appointments (JOHs): onboarding and offboarding
- Manage end-to-end onboarding and offboarding work for judicial office holders, ensuring actions are completed accurately, confidentially and on time.
- Draft and quality‑assure correspondence and submissions (e.g., appointments, resignations and retirements) in line with approved templates and guidance, escalating issues where appropriate.
- Provide clear, consistent advice to stakeholders on process, timescales and next steps, ensuring a professional service for the judiciary.
Stakeholder advice and work management
- Act as a first point of contact for HR Operations queries, triaging, redirecting and resolving issues to deliver a high‑quality customer experience.
- Support inbox management rotas by allocating emails to the correct folders, responding within agreed service levels, and highlighting risks to delivery.
- Maintain effective working relationships with internal and external stakeholders, using sound judgement to manage expectations and agree outcomes.
Systems, records and data quality
- Maintain accurate and up‑to‑date records across relevant systems (including JHR and Affinix), ensuring data integrity, auditability and appropriate access controls.
- Keep operational trackers (including the Team Work Tracker) up to date, using information to support prioritisation, reporting and performance against SLAs/KPIs.
- Support data cleansing activity (e.g., with the MIIT/MII team) by resolving discrepancies and improving record quality.
Magistrates’ processes and submissions
- Prepare and manage monthly submissions (including reactivations from the Supplemental List and transfers), ensuring timely notifications, approvals are reflected in systems, and required data is provided for eJudiciary account creation.
- Monitor and forecast relevant team spend (e.g., medical checks, DBS checks).
17763 - HR Operations Advisor employer: Ministry of Justice
As an HR Operations Advisor, you will thrive in a dynamic and supportive work environment that values flexibility and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a culture that encourages proactive engagement with stakeholders, ensuring that your contributions directly impact the judicial appointments process. Located within a prestigious governmental framework, we offer a unique chance to be part of a meaningful mission while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land 17763 - HR Operations Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those connected to judicial appointments. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common HR scenarios. Think about how you'd handle onboarding or offboarding situations. We want you to show off your problem-solving skills and proactive approach!
✨Tip Number 3
Stay organised! Keep track of your applications and follow up on them. A quick email to check in shows you're keen and helps keep you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 17763 - HR Operations Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Operations Advisor role. Highlight your relevant experience in onboarding and offboarding, and show us how you can support the judiciary effectively.
Showcase Your Communication Skills:Since you'll be providing advice to stakeholders, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and give examples of how you've successfully managed queries or resolved issues in the past.
Highlight Your Flexibility:We love candidates who can adapt to changing priorities! Share examples of how you've managed your workload proactively and stepped into different roles or tasks when needed. This will show us you're ready for the dynamic nature of this position.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the HR Operations Advisor role. Familiarise yourself with the onboarding and offboarding processes for judicial office holders, as well as the key relationships you'll be managing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Stakeholder Scenarios
Think about potential scenarios involving internal and external stakeholders. Be ready to discuss how you would handle queries, manage expectations, and provide clear advice. Use examples from your past experiences to illustrate your problem-solving skills and customer service approach.
✨Showcase Your Data Management Skills
Since maintaining accurate records and data quality is crucial for this role, be prepared to talk about your experience with data management systems. Highlight any specific tools you've used, like JHR or Affinix, and discuss how you've ensured data integrity in previous positions.
✨Demonstrate Flexibility and Proactivity
This role requires a flexible approach to changing priorities. Share examples of times when you've successfully adapted to new challenges or taken the initiative to improve processes. This will show that you can thrive in a dynamic environment and are ready to step up when needed.
