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- Tasks: Provide essential admin support and customer service in a busy court environment.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice.
- Benefits: Flexible working options, competitive salary, and opportunities for career development.
- Why this job: Make a real difference in people's lives while supporting the justice system.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Dynamic role with potential for part-time and flexible working arrangements.
The predicted salary is between 28800 - 43200 £ per year.
Locations Available:
- 4 positions available at Isleworth Crown Court
- 3 positions available at Harrow Crown Court
- 3 positions available at Woolwich Crown Court
- 3 positions available at Snaresbrook Crown Court
- 2 positions available at Croydon Crown Court
- 1 position available at Inner London Crown Court
- 1 position available at Central Criminal Court
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us: HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role: Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries. The Crown office handles enquiries from criminal justice agencies, solicitors, barristers and the public via post, email, telephone and face to face. Deal with a full range of serious criminal work as well as management of jurors. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Your skills and experience: With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Please refer to the job description attachment for more information.
Selection and details: Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Please note applicants requesting/allocated to the below listed sites will be required to undertake enhanced vetting checks to CTC Level Clearance:
- Central Criminal Court
- Kingston Crown Court
- Woolwich Crown Court
Skilled Worker Visa: This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service.
14393 - Admin Officer employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14393 - Admin Officer
✨Tip Number 1
Get to know the court system! Familiarise yourself with how HMCTS operates and the role of an Admin Officer. This will help you speak confidently about your understanding during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with court users and legal professionals, being clear and approachable is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you've successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining HMCTS and making a difference in people's lives.
We think you need these skills to ace 14393 - Admin Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. We want to see how you can contribute to keeping justice going!
Show Off Your Communication Skills: Since this role involves a lot of interaction with court users and colleagues, be sure to showcase your written and verbal communication skills in your application. We love a friendly and approachable tone!
Be Detail-Oriented: Attention to detail is key for this position. When filling out your application, double-check for any errors and ensure that all information is accurate. We appreciate thoroughness!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with HMCTS!
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Admin Officer. Familiarise yourself with the court system and the specific duties mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to discuss your communication skills. Think of examples where you've effectively handled enquiries or provided support. Practising clear and concise responses will also help you convey your points better during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage time and prioritise tasks is crucial for this position. Prepare to share specific instances where you've successfully juggled multiple responsibilities or met tight deadlines. This will highlight your capability to thrive in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the challenges faced by Admin Officers. This shows your enthusiasm for the role and helps you assess if the position is the right fit for you.
