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- Tasks: Manage administrative activities, staff performance, and ensure effective communication within the Hub.
- Company: Join a dynamic team in a non-operational role at HMP Pentonville.
- Benefits: Enjoy a stable 37-hour work week with opportunities for professional development.
- Why this job: Make a real difference in people management while developing local policies and practices.
- Qualifications: Strong leadership skills and proficiency in MS Word and Excel required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals. This is a non-operational role which may involve contact with prisoners depending on their area of work.
Characteristics
- Contribute toward the development of local policy, procedures and practice and ensure consistency of application.
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
- Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate.
- Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working.
- Analyse and act on data collected by the Hub and produce any relevant reports to show findings.
- Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales.
- Monitor performance of the Hub.
- Draft all external and internal communications on behalf of the Hub.
- Provide Head of Function with management information relating to the relevant area.
- Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.
- Act as first point of contact for relevant external stakeholders.
- Act as requisitioner or approver dependent on local policy.
Essential Skills/Qualifications/Accreditation/Registration
Job holders must complete specific training in their specialism once they take up post.
Internal Applicants
Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available. Staff that have mapped or re‑graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.
External Applicants
All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available.
Essential Skills
- Able to deal effectively and assertively with staff at all levels.
- Able user of MS Word and MS Excel.
- Information collation and analysis.
Hours of Work and Allowances
37 hour working week.
Behaviours
- Changing and Improving.
- Communicating and Influencing.
- Working Together.
- Managing a Quality Service.
- Making Effective Decisions.
- Leadership.
Essential Experience
- Able user of MS Word and MS Excel.
- Information collation and analysis.
13403 - Hub Manager - HMP Pentonville (non-operational) employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 13403 - Hub Manager - HMP Pentonville (non-operational)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you're not just a fit for the role, but also for their team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, so you can shine when it counts.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace 13403 - Hub Manager - HMP Pentonville (non-operational)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Hub Manager role. We want to see how you can contribute to managing staff and improving processes, so don’t hold back!
Showcase Your People Management Skills: Since this role involves a lot of people management, be sure to include examples of how you've successfully managed teams in the past. We love seeing how you’ve handled performance management and staff appraisals!
Be Clear and Concise: When drafting your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ministry of Justice
✨Know Your Hub Inside Out
Before the interview, make sure you understand the specific functions and responsibilities of the Hub Manager role. Familiarise yourself with the key policies, procedures, and performance indicators relevant to the position. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Management Skills
Since this role involves managing staff and applying HR policies, be prepared to discuss your experience in people management. Think of examples where you've successfully handled performance appraisals, disciplinary actions, or team development. Highlight your ability to communicate effectively and influence others.
✨Data is Key
As a Hub Manager, you'll need to analyse data and produce reports. Brush up on your skills with MS Excel and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of reports you've created or data analyses you've conducted to illustrate your capabilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about situations where you've had to manage conflicts, improve processes, or lead a team through change. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
