At a Glance
- Tasks: Lead a dynamic team to achieve performance targets and support legal aid services.
- Company: Join the Legal Aid Agency, part of the Ministry of Justice, making a difference in people's lives.
- Benefits: Competitive salary, flexible working options, and a commitment to diversity and inclusion.
- Other info: Inclusive recruitment process with guaranteed interviews for candidates with disabilities.
- Why this job: Be a key player in transforming access to justice for over 500,000 clients each year.
- Qualifications: Leadership skills and a passion for supporting team development.
The predicted salary is between 29300 - 31800 £ per year.
The post supports the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part‑time or as part of a job‑share. Part‑time applicants must cover a minimum of 28 hours and four days a week, with Monday included.
The Legal Aid Agency is an executive agency of the Ministry of Justice (MoJ), responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. We employ around 1,200 colleagues across England and Wales and are proud of our civil service people survey results.
Diversity and Inclusion: The Civil Service is committed to attract, retain, and invest in talent wherever it is found. We support a disability‑confident approach, offering guaranteed interviews for candidates with disabilities who meet the essential criteria for this role. We are committed to ensuring our recruitment process is inclusive and accessible to all.
Reasonable Adjustments: If you have a disability or long‑term condition and need reasonable adjustments to support you through the recruitment process, please inform us via the application system or by emailing LAARecruitment@justice.gov.uk after you have applied.
Case Management Directorate: This operational delivery function ensures that over 500,000 new clients each year can access the justice they require and that providers are fairly remunerated for the delivery of legal aid.
Civil Case Management: This sector processes applications and claims for costs for legal aid and associated items of work. It is responsible for ensuring that legal aid services from solicitor, barrister and not‑for‑profit sectors are available to the general public.
Job Summary: The role will principally be to effectively lead a team to meet Key Performance Indicators, analysing performance statistics and developing team members to ensure an effectively engaged team on a daily basis.
Key Responsibilities:
- Planning internal resources to ensure all business targets are met, including individual quality and productivity targets, collating and analysing data to inform decisions, escalating issues as they emerge, and helping to find effective solutions.
- Analyzing financial and performance management data to identify key issues and ensure appropriate action is taken to address areas of concern.
- Setting and communicating a clear direction for the team in relation to the Agency’s aims, objectives, purpose, and vision to ensure understanding and engagement.
- Supporting the internal transformation programme, ensuring teams are aware of proposed changes that affect them and feel supported throughout the process.
- Ensuring performance meetings are held in line with the MoJ process and conversations are meaningful for both individuals and the LAA, providing constructive and honest feedback on performance.
- Setting SMART targets and objectives for direct reports in the team and for self to ensure effective performance management can take place.
11526 - Team Manager - Cardiff - Legal Aid Agency employer: Ministry of Justice
The Legal Aid Agency is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to diversity, we empower our team members in Cardiff to thrive while making a meaningful impact on access to justice for the public. Join us to be part of a dedicated team that values collaboration, innovation, and the development of talent within the civil service.
StudySmarter Expert Advice🤫
We think this is how you could land 11526 - Team Manager - Cardiff - Legal Aid Agency
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Legal Aid Agency on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Team Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and performance analysis. We want to show that we can lead effectively and meet those Key Performance Indicators with confidence!
✨Tip Number 3
Don’t forget to showcase your leadership style! During interviews, share specific examples of how you’ve developed team members and tackled challenges. This will help us stand out as a candidate who aligns with their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight how we meet the essential criteria for the role.
We think you need these skills to ace 11526 - Team Manager - Cardiff - Legal Aid Agency
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Team Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:As a Team Manager, you'll need to lead effectively. In your application, share examples of how you've successfully managed teams or projects in the past. We want to see your ability to inspire and engage others!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don't forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Ministry of Justice
✨Know Your Stuff
Make sure you understand the role of a Team Manager within the Legal Aid Agency. Familiarise yourself with their mission, values, and the specific responsibilities outlined in the job description. This will help you demonstrate your genuine interest and how your skills align with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and achieving performance targets. Think about times when you've successfully managed a team through challenges or changes, as this is crucial for the role. Be ready to discuss how you set SMART objectives and provide constructive feedback.
✨Data-Driven Decision Making
Since the role involves analysing performance statistics, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to inform decisions and improve team performance. This will show that you can handle the analytical aspects of the job effectively.
✨Engagement and Communication
The ability to communicate clearly and engage your team is vital. Think about how you've previously set a clear direction for your team and supported them through changes. Be ready to share strategies you've used to keep your team motivated and informed, especially during transformation processes.
