10702 - Admin Officer - Merseyside Magistrates Court
10702 - Admin Officer - Merseyside Magistrates Court

10702 - Admin Officer - Merseyside Magistrates Court

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Ministry of Justice

At a Glance

  • Tasks: Provide essential admin support and customer service in a busy court environment.
  • Company: Join HM Courts & Tribunals Service, dedicated to delivering justice in England and Wales.
  • Benefits: Flexible working options, competitive salary, and opportunities for career development.
  • Why this job: Make a real difference in people's lives while supporting the justice system.
  • Qualifications: Strong communication skills, attention to detail, and ability to multitask.
  • Other info: Dynamic role with potential for part-time and flexible working arrangements.

The predicted salary is between 28800 - 43200 £ per year.

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.

Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

Your skills and experience

With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

Please refer to the job description attachment for more information.

Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

Further details

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.

This position is for Sefton Magistrates Court however the successful candidate can be based at either of the three sites mentioned.

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. [1] You can read more about Skilled Worker visas and the eligibility criteria here.

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10702 - Admin Officer - Merseyside Magistrates Court employer: Ministry of Justice

At HM Courts & Tribunals Service, we pride ourselves on being an excellent employer dedicated to public service and making a meaningful impact in people's lives. Our supportive work culture fosters professional growth, offering flexible working patterns and opportunities for career development within the justice system. Join us at Sefton Magistrates Court, where your role as an Admin Officer will not only enhance your skills but also contribute to the vital administration of justice in Merseyside.
Ministry of Justice

Contact Detail:

Ministry of Justice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 10702 - Admin Officer - Merseyside Magistrates Court

✨Tip Number 1

Get to know the court system! Familiarise yourself with how HMCTS operates and the role of an Admin Officer. This will help you speak confidently about your understanding during interviews.

✨Tip Number 2

Practice your communication skills! Since you'll be dealing with court users and judiciary, being clear and approachable is key. Try role-playing common scenarios with a friend to boost your confidence.

✨Tip Number 3

Show off your organisational skills! Prepare examples of how you've managed multiple tasks or prioritised effectively in past roles. This will demonstrate your ability to thrive in a busy environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining HMCTS and making a difference in people's lives.

We think you need these skills to ace 10702 - Admin Officer - Merseyside Magistrates Court

Administrative Support
Customer Service
Attention to Detail
Written Communication Skills
Verbal Communication Skills
Time Management
Prioritisation
Multi-tasking
Adaptability
Proactive Support
Software Proficiency
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Public Service: When writing your application, let your enthusiasm for public service shine through. We want to see that you’re genuinely committed to making a difference in people’s lives and delivering justice.

Tailor Your Statement of Suitability: Make sure to customise your Statement of Suitability to highlight how your skills and experiences align with the role. We’re looking for specific examples that demonstrate your attention to detail and customer service skills.

Keep It Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon. Make your points clear and concise so we can easily see why you’d be a great fit for the Admin Officer role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly and is considered promptly. We can’t wait to hear from you!

How to prepare for a job interview at Ministry of Justice

✨Know Your Role

Before the interview, make sure you thoroughly understand the responsibilities of an Admin Officer at the Merseyside Magistrates Court. Familiarise yourself with tasks like managing digital files, booking interpreters, and providing customer service. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Communication Skills

Since this role involves a lot of interaction with court users and judiciary, be prepared to discuss your communication style. Think of examples where you've effectively handled queries or provided support, whether over the phone or via email. Highlighting your friendly and approachable manner will set you apart.

✨Demonstrate Attention to Detail

Attention to detail is crucial in this position. Bring examples from your past experiences where your meticulous nature made a difference, such as catching errors in documents or ensuring accurate data entry. This will show that you can handle the critical aspects of the job with care.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. Prepare by thinking about how you would handle specific situations, like managing multiple tasks under pressure or resolving conflicts with court users. Practising these responses will help you feel more confident and articulate during the interview.

10702 - Admin Officer - Merseyside Magistrates Court
Ministry of Justice
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