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For Companies At a Glance
- Tasks: Provide top-notch admin support and customer service to court users and judiciary.
- Company: Join HM Courts & Tribunals Service, a key player in the justice system.
- Benefits: Enjoy annual leave, pension scheme, training, and flexible working options.
- Other info: Embrace a diverse workplace with opportunities for growth.
- Why this job: Make a difference in the justice system while developing your skills.
- Qualifications: Friendly, detail-oriented, with strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Location
Royal Courts of Justice
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life‑changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
- Preparing papers and files for court, tribunals, hearings and meetings
- Creating and updating records on our in‑house computer system and data input
- Resulting courts accurately, interpreting accurately the information required on a court file
- Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports etc
- Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your skills and experience
With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi‑task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.
Further details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you are looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Lead Criterion: Statement of Suitability
A sift based on the statement of suitability may be held if a large number of applications are received.
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10572 - Admin Officer - RCJ employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 10572 - Admin Officer - RCJ
✨Tip Number 1
Network like a pro! Reach out to people in the legal and administrative fields, especially those connected to HMCTS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin roles. Think about how your skills match the job description and be ready to share examples of your attention to detail and communication skills.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the in-house systems mentioned in the job description. If you can demonstrate your ability to handle data input and record management, you'll stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at HMCTS and contributing to the great work we do.
We think you need these skills to ace 10572 - Admin Officer - RCJ
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Admin Officer role. We want to see how you can contribute to our team at the Royal Courts of Justice!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, be sure to proofread your application. We appreciate clear and accurate communication, so double-check for any typos or errors before hitting send.
Be Personable: We’re looking for someone with a friendly and approachable manner. Let your personality shine through in your written application! A warm tone can make a big difference.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Ministry of Justice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Officer role at HMCTS. Familiarise yourself with the responsibilities like preparing court papers and communicating with various stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s checking documents or managing records, be ready to discuss how your meticulous nature has positively impacted your work.
✨Practice Your Communication Skills
As an Admin Officer, you'll need to communicate effectively with court users and judiciary members. Practise articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Emphasise Your Customer Service Experience
Highlight any previous roles where you provided customer service, especially in a professional setting. Discuss how you handled inquiries or resolved issues, as this will demonstrate your ability to interact positively with the public and other court users.