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- Tasks: Manage criminal digital files and assist with court preparations.
- Company: Join HMCTS, a vital part of the justice system in the UK.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real impact in the justice system while developing your skills.
- Qualifications: Strong communication skills and a friendly, customer-focused attitude required.
- Other info: Part-time and job-sharing options available to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.
Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.
You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Friendly and approachable manner with excellent customer service skills.
Ability to multitask, whilst working in a fast-paced environment.
Good written and verbal communication skills.
proficient with the ability to learn and adapt to different technologies and software packages.
Excellent organisational skills
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
1044 - Admin Officer employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1044 - Admin Officer
✨Tip Number 1
Familiarize yourself with the court system and the specific duties of an Admin Officer. Understanding the processes involved in managing criminal digital files and the importance of each task will help you stand out during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled queries or complaints in previous roles. This will demonstrate your ability to maintain a friendly and approachable manner, which is crucial for this position.
✨Tip Number 3
Showcase your multitasking abilities by discussing experiences where you managed multiple responsibilities simultaneously. This will illustrate your capability to thrive in a fast-paced environment, which is essential for the role.
✨Tip Number 4
Be prepared to discuss your proficiency with various technologies and software packages. Mention any relevant tools you've used in the past and express your willingness to learn new systems quickly, as adaptability is key in this role.
We think you need these skills to ace 1044 - Admin Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Admin Officer at HMCTS. Familiarize yourself with tasks like managing criminal digital files, booking interpreters, and handling queries from various stakeholders.
Highlight Relevant Skills: In your application, emphasize your customer service skills, ability to multitask, and strong written and verbal communication abilities. Provide specific examples of how you've demonstrated these skills in previous roles.
Tailor Your CV: Customize your CV to reflect the requirements mentioned in the job description. Include any experience with technology and software that is relevant to the role, as well as your organizational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and HMCTS. Mention your adaptability to different technologies and your commitment to providing excellent service in a fast-paced environment.
How to prepare for a job interview at Ministry of Justice
✨Show Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share examples of how you've successfully handled customer queries in the past. Highlight your friendly and approachable manner.
✨Demonstrate Multitasking Abilities
The job involves managing multiple tasks in a fast-paced environment. Be ready to discuss situations where you effectively juggled various responsibilities and how you prioritized them.
✨Communicate Clearly
Good written and verbal communication skills are essential. Practice articulating your thoughts clearly and concisely, and consider preparing a few questions to ask during the interview to show your engagement.
✨Familiarize Yourself with Technology
As the role requires proficiency in different technologies and software packages, make sure to mention any relevant experience you have. If possible, research the specific tools used by HMCTS to demonstrate your readiness to adapt.
