At a Glance
- Tasks: Support prison operations by ensuring security and monitoring activities.
- Company: Join a dedicated team at HMP Gartree, making a difference every day.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and apprenticeship opportunities.
- Why this job: Be part of a vital role that helps maintain safety and order in the community.
- Qualifications: No formal qualifications needed; just bring your good judgement and teamwork spirit.
- Other info: Flexible hours with shifts including nights and weekends, perfect for students.
The predicted salary is between 24000 - 36000 £ per year.
Full Time, Part Time, Part Time/Job Share
Location: LEICESTER
HMP Gartree, Gallow Field Rd, Leicestershire LE16 7RP
Job Description
An extraordinary job. Done by someone like you.
You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role.
Job Responsibilities:
- Ensuring the secure entry and exit of staff, visitors, vehicles.
- Carrying out searches of staff, prisoners, visitors and vehicles.
- Walking around the prison site to escort vehicles and contractors.
- Issuing and collecting staff keys and radios.
- Walking around the prison site patrolling and searching perimeter fence areas.
Control Room:
- Operating the prison radio system.
- Monitoring CCTV, ensuring all suspicious activities are reported.
Visits:
- Escorting them if needed.
- Monitoring and logging mail coming into the prison.
- Reporting any contraband items, preserving evidence where needed.
Reception:
- Photographing prisoners.
- Processing prisoners’ property and parcels coming into the prison.
- Supervising prisoners.
Driving Duties:
- Collecting mail from the local sorting office.
- Maintaining the log of PIN phone requests from prisoners.
Procedures and Protocol:
- Understanding and conforming to national and local policies.
You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.
Salary and Benefits:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service.
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
Working Hours:
You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern.
How to Apply:
1. Tell us about yourself: Click apply and fill in your personal details on our application form.
2. Take a short online test: When you apply, you will receive an email with detailed instructions on how to take our online test.
Interview Stage:
If you pass the test, we’ll invite you for an interview.
EEO Statement:
We are an equal opportunities employer, and we welcome applications from all qualified candidates, including those with disabilities.
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10315 - Operational Support Grade - HMP Gartree (Prison Support Role) employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 10315 - Operational Support Grade - HMP Gartree (Prison Support Role)
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job responsibilities and think about how your skills can fit in. This will help you stand out during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for the online test by brushing up on relevant skills. We recommend doing some mock tests to get comfortable with the format.
✨Tip Number 3
Be ready to showcase your teamwork skills! Since this role relies heavily on collaboration, think of examples from your past experiences where you worked well in a team.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and resources we offer.
We think you need these skills to ace 10315 - Operational Support Grade - HMP Gartree (Prison Support Role)
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know who you are beyond just your qualifications. Share your experiences and what makes you a great fit for the role.
Follow Instructions: Make sure to read the application instructions carefully. We’ve laid out the steps for a reason, so following them will help us get to know you better and ensure your application is processed smoothly.
Show Your Team Spirit: Since teamwork is key in this role, highlight any experiences where you've worked well with others. Whether it’s in a job, school, or even volunteering, we love to see how you collaborate and support your team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Ministry of Justice
✨Know the Role Inside Out
Make sure you understand the responsibilities of the Operational Support Grade role. Familiarise yourself with tasks like monitoring CCTV, conducting searches, and escorting visitors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Teamwork Skills
Since this role heavily relies on teamwork, be prepared to discuss your experiences working in a team. Think of examples where you've collaborated effectively, resolved conflicts, or supported colleagues. This will demonstrate your ability to fit into their supportive environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your judgement and decision-making skills. Prepare for scenarios related to security, handling contraband, or managing difficult situations. Practising these responses will help you stay calm and articulate during the interview.
✨Dress Appropriately and Be Punctual
Even though this is a support role, dressing smartly shows respect for the interview process. Aim for business casual attire. Also, plan your journey to ensure you arrive on time, as punctuality reflects your reliability and commitment.