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- Tasks: Lead a team to provide top-notch admin support and customer service.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice in England and Wales.
- Benefits: Enjoy flexible working options, a Civil Service pension, and access to development programmes.
- Why this job: Make a real impact in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in admin roles and strong communication skills are essential.
- Other info: Part-time role, 22.5 hours per week, office-based at Leeds Combined Court.
The predicted salary is between 20000 - 30000 £ per year.
This position is based at Leeds Combined, Leeds, LS1 3BG
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.
You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.
Your Skills And Experience
Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customer-focussed environment
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent communication, organisational and prioritisation skills
Please refer to the job description attachment for more information.
Further Details:
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
This role is for 3 full days (22.5 hours per week, 7.5 hours per day) working Wednesday, Thursday and Friday each week. Due to business needs, we are unable to accommodate any other working patterns.
Skilled Worker Visa
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Interviews
Interviews to take place in person at Leeds Combined Court. Requests for virtual interviews and alternate dates will only be considered in exceptional circumstances or as part of a reasonable adjustment.
Proud to serve. Proud to keep justice going.
Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.
Further Details:
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
This role is for 3 full days (22.5 hours per week, 7.5 hours per day) working Wednesday, Thursday and Friday each week. Due to business needs, we are unable to accommodate any other working patterns.
Skilled Worker Visa
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Interviews
Interviews to take place in person at Leeds Combined Court. Requests for virtual interviews and alternate dates will only be considered in exceptional circumstances or as part of a reasonable adjustment.
Person specification
Please Refer To Job Description
Behaviours
We\’ll assess you against these behaviours during the selection process:
- Leadership
- Making Effective Decisions
- Communicating and Influencing
Alongside your salary of £28,312, HM Courts and Tribunals Service contributes £8,201 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : SSCL Recruitment Enquiries Team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone : 0345 241 5359
Recruitment team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/7231?entityId=7231 #J-18808-Ljbffr
Team Leader - Leeds Crown Court (part time) (Ref: 7231) employer: Ministry of Justice UK
Contact Detail:
Ministry of Justice UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Leeds Crown Court (part time) (Ref: 7231)
✨Tip Number 1
Familiarise yourself with the HM Courts & Tribunals Service (HMCTS) and its mission. Understanding their commitment to public service and justice will help you align your responses during interviews, showcasing your passion for making a difference.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've motivated teams, improved performance, or implemented changes that benefited your workplace.
✨Tip Number 3
Brush up on your communication skills. As a Team Leader, you'll need to effectively communicate with various stakeholders, so practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Prepare for situational questions that assess your decision-making abilities. Think of scenarios where you've had to make tough choices or resolve conflicts, as these will likely come up during the interview process.
We think you need these skills to ace Team Leader - Leeds Crown Court (part time) (Ref: 7231)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Team Leader position. Highlight your relevant experience in leadership, customer service, and administrative roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your leadership abilities, customer service experience, and any relevant administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for public service and your commitment to delivering justice. Use specific examples from your past experiences to demonstrate how you can motivate a team and improve performance.
Prepare for the Interview: Familiarise yourself with the behaviours and strengths that will be assessed during the interview process. Prepare examples that illustrate your leadership skills, decision-making abilities, and effective communication.
How to prepare for a job interview at Ministry of Justice UK
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've motivated and supported your team in previous roles, focusing on specific outcomes that highlight your effectiveness.
✨Understand the Role of HMCTS
Familiarise yourself with the mission and values of HM Courts & Tribunals Service. Being able to articulate how your skills align with their commitment to public service and justice will show your genuine interest in the role.
✨Prepare for Behavioural Questions
Expect questions that assess your behaviours, such as 'Making Effective Decisions' and 'Communicating and Influencing'. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear, concise examples.
✨Demonstrate IT Proficiency
Since the role requires IT proficiency, be ready to discuss your experience with various technologies and software packages. Highlight any specific tools you've used in administrative roles and how you adapted to new systems.
