Operational Support Grade in Newport

Operational Support Grade in Newport

Newport Full-Time 23400 - 35000 £ / year (est.) No home office possible
Go Premium
Ministry of Justice UK

At a Glance

  • Tasks: Support prison operations with varied physical tasks and teamwork.
  • Company: Join the dedicated team at HMP Isle of Wight.
  • Benefits: Competitive salary, generous annual leave, and flexible working options.
  • Why this job: Make a real difference in a dynamic environment while gaining valuable experience.
  • Qualifications: No formal qualifications needed; just good judgement and teamwork skills.
  • Other info: Driving duties required; full training and support provided.

The predicted salary is between 23400 - 35000 £ per year.

An extraordinary job. Done by someone like you. As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners; it depends on the prison you work in. You will have full training and a supportive team by your side.

Life as an OSG can include:

  • Gate duties ensuring the secure entry and exit of staff, visitors, vehicles.
  • Carrying out searches of staff, prisoners, visitors and vehicles.
  • Walking around the prison site to escort vehicles and contractors.
  • Issuing and collecting staff keys and radios.
  • Patrolling and searching perimeter fence areas.
  • Control room operating the prison radio system and monitoring CCTV, ensuring all suspicious activities are reported.
  • Welcoming visitors on their arrival and escorting them if needed.
  • Monitoring and logging mail coming into the prison and reporting any contraband items.
  • Ensuring cell doors are locked and all prisoners are safely accounted for during night duties.
  • Photographing prisoners and processing their property and parcels coming into the prison.
  • Sometimes supervising prisoners and helping prison officers escort them around the prison.
  • Walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle.
  • Transporting prisoners and their escorts to their destination and collecting mail from the local sorting office.
  • Monitoring the prison's Personal Identification Number (PIN) phone system and maintaining the log of PIN phone requests from prisoners.
  • Understanding and conforming to national and local policies, responding appropriately to incidents and emergencies.

You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evenings, and weekend shifts. In addition to your base pay, you will receive annual leave of 25 days on appointment, increasing to 30 days after 10 years' service (calculated on a pro-rata basis).

Operational Support Grade in Newport employer: Ministry of Justice UK

At HMP Isle of Wight, we pride ourselves on being an exceptional employer that values teamwork and personal growth. Our supportive work culture ensures that you receive comprehensive training and the opportunity to develop your skills in a dynamic environment, all while contributing to the safety and smooth operation of the prison. With flexible working options and a commitment to employee well-being, we offer a rewarding career path for those looking to make a meaningful impact in their community.
Ministry of Justice UK

Contact Detail:

Ministry of Justice UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support Grade in Newport

✨Tip Number 1

Get to know the prison environment! If you can, visit the HMP Isle of Wight beforehand or check out online resources. Understanding the layout and daily operations will give you a leg up during interviews.

✨Tip Number 2

Network with current or former Operational Support Grades. They can share insights about the role and the team dynamics. Plus, it’s a great way to get insider tips that could help you stand out!

✨Tip Number 3

Prepare for situational questions in your interview. Think about how you would handle various scenarios that might come up in the role. Show us your problem-solving skills and teamwork spirit!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Operational Support Grade in Newport

Physical Fitness
Attention to Detail
Teamwork
Good Judgement
Common Sense
Responsibility
Communication Skills
Driving Licence
CCTV Monitoring
Problem-Solving Skills
Adaptability
Lone Working
Time Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the OSG role. Mention any relevant experience, even if it’s not directly related, and show us how you can contribute to our team.

Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points where necessary and avoid jargon to make it easy for us to read and understand your qualifications.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role.

How to prepare for a job interview at Ministry of Justice UK

✨Know the Role Inside Out

Before your interview, make sure you understand the Operational Support Grade role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like gate duties and monitoring CCTV. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Teamwork Skills

Since this role heavily relies on teamwork, be prepared to discuss your experiences working in a team. Think of specific examples where you collaborated effectively with others, especially in challenging situations. This will demonstrate your ability to contribute positively to the prison support team.

✨Prepare for Physical Task Questions

Given the physical nature of the job, expect questions about your ability to handle tasks like lifting and carrying. Be honest about your physical capabilities and share any relevant experiences that showcase your fitness and readiness for the role.

✨Understand the Importance of Safety Protocols

Safety is paramount in a prison environment. Brush up on national and local policies related to prison operations. During the interview, express your understanding of these protocols and your commitment to maintaining a safe environment for both staff and prisoners.

Operational Support Grade in Newport
Ministry of Justice UK
Location: Newport
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>