Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily administrative tasks and maintain an organised filing system.
- Company: Join the Ministry of Justice, a dynamic and inclusive workplace.
- Benefits: Enjoy competitive salary, flexible working, and generous annual leave.
- Why this job: Make a difference in a supportive environment while developing your skills.
- Qualifications: Confidence in spoken English and a willingness to learn.
- Other info: Great opportunities for career growth and professional development.
The predicted salary is between 20500 - 24500 £ per year.
General Information
- Salary: £24,527
- Working Pattern: Full Time
- Location: Bedford
- Region: East of England
- Closing Date: 26-Sep-2025
- Business Unit: Bedford
- Post Type: Permanent
- Civil Service Grade: AA
- Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 9851
Job description Overview
Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities.
Characteristics
- Provide administrational assistance in area of work
- Maintain accurate filing system for area of work
- Respond to queries relating to area of work, redirecting where required.
Essential Skills/Qualifications/Accreditation/Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English.
Hours of Work and Allowances
37 hour working week.
Behaviours
- Developing Self and Others
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Additional Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitably qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
Benefits
- Annual Leave: The holiday year runs from 1 March. If you work a non-standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment.
- Bank, Public and Privilege Holidays: You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. It is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment.
- Pension: The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
- Work Life Balance: HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so.
- Season Ticket Advance: After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work.
- Childcare Vouchers: For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers.
- Training: HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes.
Eligibility
All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.
A Great Place to Work for Veterans: The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria.
Redeployment Interview Scheme: Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.
Civil Service Nationality Rules: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein.
Reserve list: A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
HMP Bedford- Support Service Administration employer: Ministry of Justice UK
Contact Detail:
Ministry of Justice UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMP Bedford- Support Service Administration
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at HMP Bedford or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative tasks. Think about how you can showcase your skills in managing quality service and working together with others.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to take on the role. It shows you’re serious about landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to ace your application.
We think you need these skills to ace HMP Bedford- Support Service Administration
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Service Administration role. We want to see how you can contribute to our team at HMP Bedford!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Showcase Relevant Experience: Don’t forget to include any previous administrative experience or skills that relate to the tasks mentioned in the job description. This is your chance to shine and show us why you're the perfect fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered promptly. Good luck!
How to prepare for a job interview at Ministry of Justice UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and tasks, such as maintaining accurate filing systems and responding to queries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves responding to queries and providing administrative assistance, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to manage a quality service.
✨Prepare for Behavioural Questions
Expect questions that assess your behaviours, like 'Working Together' and 'Developing Self and Others'. Think of specific instances where you’ve demonstrated these behaviours in past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.