At a Glance
- Tasks: Support court proceedings and assist users with administrative tasks.
- Company: Join HM Courts & Tribunals Service, ensuring justice is accessible for all.
- Benefits: Enjoy flexible working options, a Civil Service pension, and generous annual leave.
- Other info: Part-time and job-sharing options available; must work at least 4 days a week.
- Why this job: Make a real difference in people's lives while developing valuable skills in a supportive environment.
- Qualifications: Friendly, organised, and able to multitask in a fast-paced setting; IT skills are a plus.
The predicted salary is between 18800 - 26300 £ per year.
This position is based at SALISBURY LAW COURTS, SALISBURY, SP2 7EP.
Job Summary
Proud to serve. Proud to keep justice going. As an Usher/Admin Assistant you will play a pivotal role in court proceedings, providing a vital link between court users and the judiciary. You will provide excellent administrative support and customer service.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your Role
- You will balance usher and administrative duties, allowing you to work where needed.
- You will be an essential first point of contact for all the court users.
- There will be regular contact with the judiciary and assisting the administrative staff.
- You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
- You will also carry out some general clerical work as required to support the work of HMCTS.
- Ushers work within a team with regular management support and are responsible for their own time.
Your Skills And Experience
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent organisational and time-keeping skills.
Further Details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full-time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. Due to business needs, the successful candidate will need to work 4 full working days a week as a minimum.
Proud to serve. Proud to keep justice going.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
Alongside your salary of £23,583, HM Courts and Tribunals Service contributes £6,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Access to learning and development.
A working environment that supports a range of flexible working options to enhance your work-life balance.
A working culture which encourages inclusion and diversity.
A Civil Service pension with an employer contribution of 28.97%.
Annual Leave, Public Holidays, Season Ticket Advance.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL in the first instance. If the role has been advertised externally and you are not satisfied with the response, you may bring your complaint to the Commission.
Contact point for applicants
Job Contact: Name: SSCL Recruitment Enquiries Team Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Telephone: 0345 241 5359
Recruitment team Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Court Usher (Ref: 6544) in Salisbury employer: Ministry of Justice UK
HM Courts and Tribunals Service (HMCTS) is an exceptional employer, offering a meaningful career dedicated to public service and justice. Located in Salisbury, our supportive work culture fosters inclusion and diversity, while providing flexible working options and robust employee development opportunities. With a competitive salary and generous pension contributions, joining HMCTS means being part of a team that truly makes a difference in people's lives.
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We think this is how you could land Court Usher (Ref: 6544) in Salisbury
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We think you need these skills to ace Court Usher (Ref: 6544) in Salisbury
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