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- Tasks: Support court operations, manage cases, and provide customer service to various stakeholders.
- Company: Join Te Tūhono o te Ture, dedicated to a fair and safe Aotearoa.
- Benefits: Enjoy 4.4 weeks holiday leave and access to inclusive networks.
- Why this job: Gain valuable skills while working in a dynamic environment with diverse people.
- Qualifications: Detail-oriented, resilient, and willing to learn; no specific experience required.
- Other info: Applications close on 9 May 2025; apply early for a chance to interview sooner.
The predicted salary is between 40000 - 57000 £ per year.
As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.
Your primary responsibilities will include:
- Court Taking– You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors, and general administration of the Court.
- Customer Service – All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions.
- Case Management– This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.
You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment.
To be successful, you will need to be:
- Detail-orientated and observant –the court has many different processes, and case information needs to be accurate.
- Self-aware –our participants are unique, and you will be confident working, individually and as a team, across various situations.
- Able to multi-task –some of our processes are repetitive, so you will be able to manage conflicting priorities and move from one task to another quickly.
- Willing to learn – legislation and court processes are always changing, and you can adapt and maintain knowledge capital.
- Resilient –As a Court Registry Officer, you might work on sensitive cases, sometimes at high volume.
Even if your experience looks a little different from what we have outlined and believe you can bring value to the role, we\’d love to hear from you!
At Te Tāhū o te Ture – the Ministry of Justice, we\’re committed to working together for a fair and safe Aotearoa.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
- 4.4 weeks holiday leave
- access to a variety of inclusive and proactive networks
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
The remuneration band for this role is $59,729 to $80,794 – the appointing salary will be based on skills and experience.
Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter.
Applications close on 9 May 2025; however, we will review CVs as they come in and invite successful candidates to interview before the close date.
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Court Registry Officer employer: Ministry of Justice (New Zealand)
Contact Detail:
Ministry of Justice (New Zealand) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Registry Officer
✨Tip Number 1
Familiarise yourself with the court processes and terminology. Understanding the legal jargon and the roles of different stakeholders will help you communicate effectively during interviews and demonstrate your knowledge of the environment you'll be working in.
✨Tip Number 2
Practice your customer service skills. Since you'll be interacting with various individuals, role-playing scenarios can help you feel more confident in handling queries and managing difficult situations, which is crucial for this role.
✨Tip Number 3
Showcase your adaptability. Be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks or adapted to changing circumstances, as this is a key requirement for the Court Registry Officer position.
✨Tip Number 4
Network with current or former court staff if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and show genuine interest during the application process.
We think you need these skills to ace Court Registry Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court Registry Officer. Familiarise yourself with the key tasks such as court taking, customer service, and case management to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise your attention to detail, customer service skills, and ability to manage multiple tasks effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your resilience, adaptability, and commitment to learning.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for the role of a Court Registry Officer.
How to prepare for a job interview at Ministry of Justice (New Zealand)
✨Know the Court Processes
Familiarise yourself with the court processes and terminology. Understanding how the court operates will help you communicate effectively during the interview and demonstrate your knowledge of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle queries and manage difficult situations, as this is crucial for a Court Registry Officer.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure accuracy in your work. Provide specific examples of how you've managed data entry or case management tasks, showcasing your detail-oriented nature.
✨Exhibit Resilience and Adaptability
Share experiences where you've had to adapt to changing circumstances or handle sensitive information. This will show your potential employer that you can thrive in a dynamic and sometimes challenging environment.