At a Glance
- Tasks: Create and improve content for digital and offline channels, ensuring clarity and usability.
- Company: Join the Ministry of Housing, Communities and Local Government, a key UK government department.
- Benefits: Enjoy a competitive salary, flexible working options, and tailored career pathways.
- Other info: Work from various locations with opportunities for professional growth and mentorship.
- Why this job: Make a real difference in public service by enhancing user experiences through effective content design.
- Qualifications: Extensive experience in clear content writing and agile methodologies required.
The predicted salary is between 54000 - 66000 £ per year.
The Ministry of Housing, Communities and Local Government (MHCLG) is a UK government department whose work spans housing, planning, local councils, and community policy.
Its Digital Planning Programme is a multidisciplinary team within the Leasehold, Private Rental, and Digital Directorate, working with policy colleagues, local government, planning software developers, and planners across areas including Plan Making, Planning Data, Planning Software and Open Digital Planning, and Property Technology.
The programme uses agile methodologies to create, test, iterate, and deliver its range of products and services.
The role
It is a permanent, Grade 7 position based across one of four office locations: Bristol, Darlington, Manchester, or Wolverhampton.
- What you would do
- Work on the creation of, or changes to, transactions, products, or individual pieces of content that span digital and offline channels
- Make content easier for people to understand and use, covering both single pieces of content and end-to-end service journeys
- Ensure the right content is shown to users in the right place and in the best format
- Start from discovery and collaborate closely with user researchers, service designers, and interaction designers
- Take responsibility for content quality, manage small teams, and mentor content colleagues
- Write and map user stories
- Review colleagues' work to assure quality
- Lead cross-government content projects and contribute to the cross-government content community
- What they are looking for
- Extensive experience writing clear, plain-English content that meets user needs and achieves the right outcomes
- Extensive experience reviewing, editing, and evaluating content against the GOV. UK Style Guide, the Service Manual, and the GOV. UK Design System
- Extensive experience using research and data to develop, test, and iterate design ideas, including designing inclusive services for a wide range of access needs
- A proven track record of working with and negotiating with stakeholders, including giving and receiving constructive criticism
- Demonstrable experience of agile working in a content design context
- Practitioner-level knowledge of content concepts and prototyping
- Experience in strategic thinking within content design
- User focus and user-centred design experience
- Working arrangements
The role is based across four locations: Bristol, Darlington, Manchester, and Wolverhampton.
Working patterns available include full-time, part-time, flexible working, and job share.
Interviews are currently being held remotely via video call.
MHCLG does not offer visa sponsorship; applicants must have a valid right to work in the UK for the duration of employment.
Pay and benefits
The salary is £60,230 (National). MHCLG contributes £17,448 towards membership of the Civil Service Defined Benefit Pension scheme (an employer contribution of 28.97%).
- tailored career pathways
- flexible working
- a My Lifestyle Childcare Voucher scheme
- and a Cycle to Work scheme.
- #J-18808-Ljbffr
Senior Content Designer employer: Ministry of Housing, Communities and Local Government
At the Ministry of Housing, Communities & Local Government (MHCLG), we pride ourselves on being an exceptional employer dedicated to making a tangible difference in people's lives. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth within a supportive environment. With competitive benefits, including a generous pension scheme and flexible working options, joining our team means contributing to meaningful projects that shape communities across the UK.
Contact Details:
Ministry of Housing, Communities and Local Government Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer
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We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Ministry of Housing, Communities and Local Government, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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How to prepare for a job interview at Ministry of Housing, Communities and Local Government
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Ministry of Housing, Communities and Local Government might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Ministry of Housing, Communities and Local Government.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
