Ministry of Defence Police (MDP) Control Room Operator AO

The Ministry of Defence Police (MDP) is a civilian police force that protects the UK\’s Defence community, capabilities and assets. Our Force consists of armed officers, specialist policing roles and professional civilian staff who work seamlessly with the Ministry of Defence, US Visiting Forces, and other policing and security partners. With stations across the United Kingdom, our presence extends from nuclear facilities to military sites and government buildings. Unlike territorial police forces, our jurisdiction and expertise are focused on protecting the critical infrastructure that underpins national security. Our officers and civil servants bring diverse experience and skills to the unique challenges of Defence policing.

Control Room Operator – Responsibilities

• Monitor and operate the Force Command, Control, Communication and Crime recording systems, MDP radio network and telephony.
• Deployment of Police resources to incidents and coordinating support to operational officers by providing relevant system information and updating incident logs. Accurately record information onto the Force Incident recording system.
• Receive, evaluate and act on information relating to routine and emergency situations, monitoring and responding to Police radio messages on local and national channels.
• Respond to communications from the public, defence community and partner agencies (E-mail, telephony).
• Disseminate information and commands on behalf of the Duty Shift Commander, Shift Supervisor and/or Force Incident Manager.
• Create, interrogate and update police systems/records, in accordance with all relevant guidelines and procedures (Force and National) at all times.
• Work in conjunction with partner agencies in response to events and incidents occurring.
• Monitor both the local CCTV cameras, alarm panel, and drone detection system within the Menwith Hill area, deploying officer\’s when necessary.
• Understand and implement the health and safety responsibilities of the post in compliance with the Chief Constables H&S Policy statement.
• Ensure the requirements of the Data Protection act are applied to all data processed and adhere to policy for the retention of data held.
• Maintain business administration documents and support the control room supervisor.
• Mentor other staff in the role as required.
• Responsible for assessing and self-managing risk within all aspects of the role.
• Work 37 hours per week (12hr Shifts).
• Be flexible to work Weekends and Bank Holidays.

Control Room Operator – Qualifications & Requirements

• Successful Applicants will be expected to undertake and complete the Command, Control and Communicate (C3) and PNC Enquiry courses, in addition to site specific Control Systems.
• The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests.
• Successful candidates must undergo a criminal record check.
• Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).
• Nationality groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

Behaviours

• Communicating and Influencing
• Managing a Quality Service
• Working Together

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

EEO & Diversity Statement

The Civil Service embraces diversity and promotes equality of opportunity. The Ministry of Defence embraces diversity and promotes equality of opportunity.

Visa & Sponsorship

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in a new window).

Salary & Benefits

Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.