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- Tasks: Manage IT change and release processes for smooth delivery and minimal disruption.
- Company: Join a vital role in Defence Digital, shaping IT services and systems.
- Benefits: Competitive salary, opportunities for travel, and a chance to influence policy.
- Why this job: Make a real impact on operational efficiency and service quality in a dynamic environment.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Opportunity for career growth and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
As a Change and Release Manager, you’ll play a critical role in ensuring the smooth and controlled delivery of changes to IT systems and services. You’ll manage the end‑to‑end change and release processes, ensuring that changes are implemented efficiently, with minimal disruption to services, and in alignment with organisational goals and governance frameworks.
You’ll collaborate with technical teams, project managers and stakeholders to ensure that changes and releases are planned, tested and delivered effectively. This role has scope for wide impact across and beyond the immediate organisation, to improve operational efficiency, levels and quality of service and influence the development of effective policies. You would have considerable discretion over day‑to‑day conduct and organisation of work.
Responsibilities
- Oversee the change management process, ensuring all changes are logged, assessed, approved and implemented in line with organisational policies.
- Act as the change practice manager, ensuring the eco‑system is made aware, understands and complies with the change practice and the standard ways of working.
- Develop and maintain documentation, including policies, procedures, and audit trails for change and release activities.
- Maintain and update the change management schedule, ensuring accurate tracking and reporting of all changes.
- Govern the forward schedule of change by planning, scheduling and coordinating software and hardware releases across multiple environments.
- Ensure that all releases are tested, documented and meet quality standards before deployment.
- Manage dependencies and risks, ensuring alignment with business priorities, communicating to stakeholders and acting as the primary point of contact for change and release‑related queries and escalations.
- Work closely with development, testing and operations teams to ensure seamless delivery of changes and releases.
- Monitor and report on key performance indicators (KPIs) to measure the effectiveness of change and release management activities.
Additional information
Dependant on the business need, there may be a requirement to travel to meetings within the UK (or potentially occasional overseas visits).
Please note that candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form.
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Defence Digital - Change and Release Manager employer: Ministry of Defence
Contact Detail:
Ministry of Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defence Digital - Change and Release Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the defence digital space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with change and release management. Real-life examples can make you stand out.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to change management. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make an impact.
We think you need these skills to ace Defence Digital - Change and Release Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Change and Release Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: When detailing your previous roles, focus on specific examples where you've successfully managed change processes or releases. We want to see how you've made an impact in similar situations!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements without getting lost in lengthy paragraphs.
Follow the Application Process: Remember to apply through our website as instructed. This helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to double-check your submission before hitting send!
How to prepare for a job interview at Ministry of Defence
✨Know Your Change Management Processes
Familiarise yourself with the change management processes relevant to the role. Be ready to discuss how you would oversee these processes, ensuring all changes are logged and assessed. Highlight any experience you have in managing change within IT systems.
✨Showcase Collaboration Skills
This role involves working closely with various teams. Prepare examples of how you've successfully collaborated with technical teams, project managers, and stakeholders in the past. Emphasise your ability to communicate effectively and manage dependencies.
✨Demonstrate Your Documentation Skills
Since maintaining documentation is key, be prepared to talk about your experience in developing policies and procedures. Bring examples of documentation you've created or maintained, and explain how it contributed to successful change and release activities.
✨Prepare for KPI Discussions
Understand the key performance indicators (KPIs) that are relevant to change and release management. Be ready to discuss how you would monitor and report on these KPIs, and share any past experiences where you improved operational efficiency through effective tracking.
