Army - Information Support Officer

The British Army protects the United Kingdom's interests at home and abroad, providing a safe and secure environment in which all British citizens can live and prosper. Field Army Troops (Fd Army Tps) is an exciting organisation of Regular and Reserve personnel employed in Specialist Brigades (Bdes), Groups (Gps) and Units which operate across the UK and world-wide in support of conventional forces. Fd Army Tps Support Branch (Fd Army Tps Sp Br) is a 40+ person team that supports the Bdes, Gps and Units across information management, personnel administration, logistics, equipment support, training coordination, physical development and other functional areas.

The Information Support Officer (ISO) post is positioned within the Fd Army Tps Sp Br's Information Hub (IHub) team and is responsible for managing the Branch's information, records and digital footprint. This exciting opportunity is perfect for a motivated individual who is passionate about Information Management and improving ways of working to enhance the effectiveness of the Branch. You will work alongside civilian and military staff within a lively environment, this role is ideal for an ambitious individual looking to expand and refine their skills.

We actively seek to provide an inclusive working environment which gets the best from every member of our team. We recognise team members for their dedication and integrity. We seek and encourage diversity of thought, background, experience and approach.

The Field Army prides itself on treating our people as our greatest asset by harnessing skills and improving talent. Getting the best from our people is a key value shared across the organisation, and we believe that a Civil Service career supporting the Army offers an outstanding blend of challenge and variety not found anywhere else!

This position is advertised at 37 hours per week.

An exciting opportunity has arisen for an ISO. Ideally, we are looking for someone with experience in information and record management, data protection and digital ways of working. The ISO works in the IHub and is a key member of the team charged with effective management and exploitation of information within the organisation. The ISO supports the Senior Information Officer (SIO) and Information Management Warrant Officer (IMWO) to execute the Information Management Plan. The ISO is charged with the maintenance of SharePoint and Record Management Systems within the Fd Army Tps Sp Br and Fd Army Tps Bdes, Gps and Units.

Key responsibilities:

• Deliver information administration support to Fd Army Tps Sp Br, Bdes, Gps and Units in accordance with the Information Management (IM) Plan and Policy set by the SIO, and delivering all other activities of the iHub alongside the Information Management Warrant Officer.
• Advise personnel on the advantages of collaborative working utilising the Microsoft Office 365 applications.
• Provide assurance of protectively marked (PM) hardcopy data in accordance with Joint Service Publication 440.
• Complete monthly assurance checks of all the classified documents held in hard copy across the Fd Army Tps Sp Br.
• Where delegated by the IMWO, manage records in accordance with Army policy.
• Validate, establish, and maintain access permissions to Fd Army Tps corporate information assets on internal IT systems of all classifications for internal and external users.
• Direct and manage Team Site management activities in line with Army policy.
• MODNet Authorised Requester (AR) and Local Security Officer (LSO) managing requests on the MODNet service catalogue.
• Site administrator for all Fd Army Tps SharePoint sites. Responsible for the build, maintenance and development of the sites, including weekly assurance reports.
• Deputy Records Manager.
• Assistant Data Protection Authority (ADPA) managing personal data in accordance with the Data Protection Act 2018, GDPR and Army policy.
• Responsible for maintaining Business Information Systems such as MS Teams, and seeking opportunities to enhance ways of working across the Fd Army Tps Sp Br.
• Act as an interface between the Bdes/Gps/Units and Headquarters (HQ) Fd Army, investigating and advising the chain of command on arising issues, and assisting with the resolution of these issues.

As a civil servant you will work alongside military colleagues in jobs that matter; jobs which often have a direct impact on people, and the quality of the operational capabilities the Army delivers. Roles can offer great job satisfaction and there are many opportunities to develop and progress both within the Department and across the wider Civil Service.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service
• A pension contribution of 28.97% based on the listed salary.
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments.

Essential skills required:

• Be able to demonstrate the ability to communicate effectively and confidently with a broad range of people using a variety of styles (oral and written).
• Be able to work independently, as well as part of a wider team.
• Have keen attention to detail and proof-reading skills.
• Be confident working across the Microsoft Office 365 suite of applications.
• Strong stakeholder management and communication skills: necessary to establish and develop productive relationships internally and externally across HQ Field Army and the Bdes/Gps.
• Have experience of making effective decisions and working at pace in varied tasks and projects.

Desirable skills:

• Experience of information management process, policies and legislation.
• Full UK Driving Licence (as you may be required to travel to attend meetings or visit the Bdes, Gps or Units as part of the role).

At application stage you will be assessed against the following:

• CV
• Personal Statement - 500 words outlining why you are suitable for this role, referencing the "Person Specification" and the "Essential/Desirable criteria".

Applications will be sifted using the CV & Personal Statement that have been chosen for this campaign. At interview stage you will be assessed against the following behaviours:

• Communicating & Influencing
• Making Effective Decisions
• Managing a Quality Service
• Seeing the Bigger Picture

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.