Army - Information Support Officer

About the job Job summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 9,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital Army Special Operations Brigade (ASOB) is based in Aldershot, we are a dynamic and fast paced environment with highly motivated team members who are working to develop the capability of partner forces globally. An exciting opportunity has arisen within the Headquarters (HQ) for a motivated and driven individual to lead the information hub (iHub). This position is advertised at 37 hours per week Does this sound like the role for you? If so, we would love to hear from you! Job description The Information Support Officer (ISO) is head of the iHub and is a key member of the overall team charged with effective management and exploitation of information and IT applications within the HQ. The ISO is supported by and has line management responsibilities of a capable Information Support Assistant (ISA). The ISO provides support to the Information Manager (iMgr) as focal points for all Information Management (IM) and Data Protection (DP) related matters whilst executing the Information Management (IM) Plan and Directive. The ISO advises on the effective use of the latest Office 365 tools and applications as well as providing expert advice on improving electronic ways of working, collaborative working and records management. The ISO is the HQ Assistant Data Protection Advisor (ADPA) providing advice on DP and HQ Army Information Asset Register administrator. Successful applicant will: Have Line Manager Responsibilities Deliver information administration support to HQ Field Army in accordance with the Information management (IM) Plan set by SIO and iMgr and policy. Advise HQ personnel on the advantages of collaborative working utilising the Micro Soft Office 365 applications. Provide assurance of protectively marked (PM) hard copy data in accordance with Army policies. Complete monthly assurance checks of all the classified documents held in hard copy across the HQ including the Land Operations Command (LOC) . Validate, establish and maintain access permissions to Fd Army corporate information assets on internal IT systems of all classifications for internal and external users. MODNET Authorised Requester (AR) and Local Security Officer (LSO) managing requests on the MODNet service catalogue. Ensuring Nationality status for access to the classified systems. Site administrator for all Field Army SharePoint Site’s. Responsible for the build and maintenance of the sites including weekly assurance reports. Be the Deputy Records Manager. Be the Assistant Data Protection Authority (ADPA) managing personal data in accordance with the Data Protection Act 2018, GDPR and ACSO 2190. Person specification Essential Criteria: Administrative skills should be at a high level and cover a wide range of O365 applications. Excellent communication skills, an attention to detail and an ability to manage their own workload and prioritise tasks. Outstanding inter-personal skills to work along-side Civil Servants and Military personnel. Be able to provide an excellent level of service and administrative support, with the highest level of accuracy Desirable Criteria: Experience ideally in a professional service environment. Confident in SharePoint, although training is provided. Behaviours We’ll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Communicating and Influencing Managing a Quality Service We only ask for evidence of these behaviours on your application form: Changing and Improving Making Effective Decisions Communicating and Influencing Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. At application you will be assessed against: Statement of suitability of no more than 500 words outlining why you feel you would be most suited to the role and how you meet the requirements in the essential criteria Changing & Improving Making Effective Decisions Communicating and Influencing At interview you will be assessed against the following behaviours: Changing and Improving Managing a Quality Service Making Effective Decisions Communicating and Influencing Application sifting will be scheduled to take placewithin 7 days of the application closing date. Interview dates are to be confirmed. These will be held online via MS Teams. We endeavour to stick to these time frames, but these are subject to change around business needs The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jo Stott Email : jo.stott350@mod.gov.uk Recruitment team Email : dbscivpers-resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.