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- Tasks: Lead impactful email marketing campaigns and manage client relationships.
- Company: Join Ministry of CRM, a leader in data-driven eCRM strategies for iconic brands.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a dynamic team environment.
- Why this job: Work with top brands, enhance your skills, and make a real impact in marketing.
- Qualifications: Experience in email marketing and project management is essential; strong communication skills required.
- Other info: Mentorship opportunities available for junior project managers.
The predicted salary is between 36000 - 60000 £ per year.
*** EXPERIENCE WITH MANAGING SALESFORCE MARKETING CLOUD PROJECTS IS ESSENTIAL FOR THIS ROLE ***
About Us
At Ministry of CRM, we create data-driven eCRM strategies and email marketing campaigns for some of the world’s most iconic brands. As we continue to grow, we’re looking for a skilled and client-focused eCRM Project Manager to join our team and lead the delivery of impactful, high-quality campaigns for our global clients.
About the Role
As an eCRM Project Manager, your role will be acting as the key client liaison, ensuring campaigns are executed efficiently while maintaining strong client relationships. You’ll oversee the delivery of email marketing campaigns from start to finish, managing timelines, coordinating with internal teams, and ensuring that client expectations are exceeded. Additionally, you will be responsible for managing the team effectively and upskilling junior project managers, fostering a culture of continuous learning and improvement within the team.
Key Responsibilities
- Client Relationships: Serve as the primary point of contact for clients, building trust and maintaining strong relationships while acting as an advocate for their goals.
- Project Management: Oversee the planning, execution, and delivery of email marketing campaigns, ensuring all elements align with client objectives.
- Timelines and Deliverables: Develop and manage project schedules, ensuring tasks are completed on time and campaigns are delivered to the highest standard.
- Team Coordination: Collaborate with internal teams, including designers, developers, and data specialists, to ensure seamless campaign execution. Facilitate daily/weekly internal team meetings to plan, align, and execute tasks effectively for the objectives.
- Reporting and Insights: Analyze campaign performance, provide detailed reporting, and share actionable insights to optimise future campaigns.
- Problem Solving: Address challenges proactively and ensure smooth communication between clients and internal teams.
- Email Marketing Expertise: Apply your in-depth knowledge of email marketing best practices to ensure campaigns are engaging, effective, and on-brand.
- Team Coordination: Manage and guide team members, providing clear direction, constructive feedback, and support to ensure optimal performance.
- Training and Development: Mentor and train junior project managers, emphasising the importance of professional growth and upskilling. Organise regular training sessions on project management methodologies, tools, and email marketing best practices to ensure consistent performance and knowledge sharing across the team.
What We’re Looking For
- Experience: Proven experience in email marketing, eCRM, or a related field, ideally in an agency or client-facing role.
- Project Management Skills: Strong organisational skills with the ability to manage multiple campaigns and deadlines simultaneously using the project management platform Monday.com or similar solutions
- Client-Focused: Exceptional communication and relationship-building skills, with a professional and approachable demeanour.
- Technical Knowledge: Familiarity with email marketing platforms (e.g., Salesforce Marketing Cloud, Mailchimp) and email marketing best practices is essential.
- Detail-Oriented: A meticulous approach to managing project details, ensuring accuracy and quality in every campaign.
- Adaptable: Comfortable working in a fast-paced environment with a focus on delivering client satisfaction.
Why Join Us?
- Collaborate with world-leading spirits brands on creative, high-impact projects.
- Be part of a dynamic team in a growing, innovative agency.
- Opportunities for professional growth and career development.
- Competitive compensation package and benefits.
If you’re an experienced project manager with a passion for email marketing and enjoy working closely with clients to deliver outstanding results, we’d love to hear from you!
To apply, please send your CV and a brief cover letter to hr@ministryofcrm.com
CRM Project Manager employer: Ministry of CRM
Contact Detail:
Ministry of CRM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Manager
✨Tip Number 1
Familiarize yourself with the specific email marketing platforms mentioned in the job description, like Salesforce Marketing Cloud and Mailchimp. Having hands-on experience or certifications in these tools can set you apart from other candidates.
✨Tip Number 2
Highlight your project management skills by discussing your experience with tools like Monday.com. Be prepared to share examples of how you've successfully managed multiple campaigns and met tight deadlines in previous roles.
✨Tip Number 3
Demonstrate your client-focused approach by preparing anecdotes that showcase your ability to build strong relationships and advocate for client goals. This will resonate well with the hiring team looking for a candidate who excels in communication.
✨Tip Number 4
Show your adaptability by discussing experiences where you thrived in fast-paced environments. Emphasizing your problem-solving skills and how you proactively addressed challenges will align perfectly with the role's requirements.
We think you need these skills to ace CRM Project Manager
Some tips for your application 🫡
Understand the Company: Research Ministry of CRM to understand their eCRM strategies and email marketing campaigns. Familiarize yourself with their client base and the types of projects they handle.
Tailor Your CV: Highlight your experience in email marketing and project management. Make sure to include specific examples of successful campaigns you've managed and any relevant tools you've used, such as Monday.com.
Craft a Compelling Cover Letter: In your cover letter, emphasize your client-focused approach and your ability to build strong relationships. Mention your experience in leading teams and your passion for email marketing.
Showcase Your Skills: Clearly outline your project management skills and technical knowledge of email marketing platforms. Provide examples of how you've solved problems and optimized campaign performance in previous roles.
How to prepare for a job interview at Ministry of CRM
✨Showcase Your Client Relationship Skills
Since the role emphasizes building strong client relationships, be prepared to share examples of how you've successfully managed client expectations in the past. Highlight your communication style and how you advocate for clients' goals.
✨Demonstrate Project Management Expertise
Familiarize yourself with project management tools like Monday.com. Be ready to discuss your experience managing multiple campaigns simultaneously, including how you prioritize tasks and ensure timely delivery.
✨Highlight Your Email Marketing Knowledge
Brush up on email marketing best practices and be prepared to discuss specific platforms you've used, such as Salesforce Marketing Cloud or Mailchimp. Share insights on how you've optimized campaigns based on performance data.
✨Emphasize Team Coordination and Leadership
The role involves mentoring junior project managers, so be ready to talk about your leadership style. Discuss how you foster a culture of continuous learning and how you handle team dynamics to achieve campaign success.
