Mining Remediation Authority is seeking a Customer Strategy and Support Project Lead on a temporary basis to turn customer insight into coordinated action across the organisation. You will manage progress, identify emerging issues and support practical improvements to our services, working with colleagues across teams.
You’ll coordinate the Customer Delivery Group, monitor related projects, and help plan and analyse our customer survey to identify themes, risks and opportunities.
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Customer Insight & Delivery Lead in Mansfield employer: Mining Remediation
At the Mining Remediation Authority, we pride ourselves on being an excellent employer that offers meaningful work with a focus on environmental protection and community impact. Our hybrid working model provides flexibility, while our commitment to employee growth through funded learning and development ensures that you can thrive in your career. With generous benefits including a substantial pension contribution and wellbeing support, you'll find a supportive and inclusive culture that values your contributions and promotes a balanced work-life experience.
